Client Service Officer Job

Ploutos Asset Management is an SEC-licensed asset management company providing professional investment, portfolio, and wealth management services to individuals, corporate organizations, and institutional clients. The company is committed to helping clients build and preserve wealth through disciplined investment strategies, sound financial stewardship, and innovative fund management solutions.

Job Location: Victoria Island, Lagos
Employment Type: Full-time (3 days onsite)

Description

• Ploutos Asset Management Limited is looking for a proactive, customer-focused, and detail-orientated Client Service Officer to join our growing team.
• If you are passionate about delivering exceptional client experiences, building strong relationships, and supporting clients throughout their investment journey, this opportunity is for you.

Key Responsibilities

• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly
• Build and maintain strong client relationships to ensure a positive customer experience
• Assist clients with account opening, documentation, and account maintenance processes
• Provide timely updates on products, services, and investment-related information
• Coordinate with internal departments to ensure efficient resolution of client requests
• Maintain accurate client records and ensure compliance with regulatory requirements
• Support client onboarding and engagement initiatives
• Monitor and follow up on client requests to ensure satisfactory resolution

Requirements

• Bachelor's Degree in Business Administration, Finance, Economics, Marketing, or a related field
• 2–3 years of experience in customer service, client relationship management, banking, asset management, or financial services
• Excellent communication and interpersonal skills
• Strong problem-solving and relationship management abilities
• High attention to detail and organizational skills
• Proficiency in Microsoft Office Suite
• Ability to work effectively in a fast-paced environment.

Note: Only qualified candidates will be contacted.