CCTV & Access Control Maintenance Supervisor

We are recruiting to fill the position below:

Job Title: CCTV & Access Control Maintenance Supervisor

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary (Please note that this is a shift job)

• The supervisor oversees maintenance technicians, ensures timely response to service requests, maintains maximum system uptime, and delivers high-quality technical support while complying with company policies, safety standards, and client requirements.
• The CCTV & Access Control Maintenance Supervisor is responsible for supervising the installation, preventive maintenance, corrective maintenance, troubleshooting, and repair of CCTV surveillance systems, access control systems, boom barriers, intrusion alarm systems, intercom systems, and other related electronic security systems.

Key Responsibilities

• Ensure all scheduled preventive maintenance activities are completed on time and in accordance with service agreements.
• Ensure proper documentation of maintenance activities, equipment labelling, cable management, and system records.
• Prepare daily, weekly, and monthly maintenance reports.
• Configure, troubleshoot, and maintain IP cameras, NVRs/DVRs, Server, network switches, controllers, biometric devices, card readers, door locks, boom barriers, and related equipment.
• Diagnose and resolve hardware, software, electrical, and network-related faults.
• Coordinate the replacement of faulty equipment under warranty or maintenance contracts.
• Monitor customer complaints, assign service requests, and ensure jobs are completed within the agreed response and resolution times.
• Maintain an inventory of spare parts, tools, and consumables required for maintenance activities.
• Perform routine system health checks and verify proper operation after maintenance or repairs.
• Liaise with clients regarding maintenance schedules, technical issues, and service updates.
• Ensure compliance with company safety procedures and the proper use of Personal Protective Equipment (PPE).
• Supervise preventive and corrective maintenance of CCTV, access control, boom barrier, intercom, intrusion alarm, and other electronic security systems.

Required Qualifications

• Professional certifications in CCTV, networking, access control systems, or electronic security systems will be an added advantage.
• Diploma, HND, or Bachelor's Degree in Electrical Engineering, Electronics Engineering, Computer Engineering, or a related technical field.

Experience:

• Minimum of 5 years of experience in CCTV and access control installation and maintenance.
• Proven experience with IP CCTV systems, access control platforms, networking, and electronic security systems.
• Minimum of 2 years of experience in a supervisory role.

Working Conditions:

• A valid driver's license is required (Optional).
• Ability to work at heights and in industrial or construction environments when required.
• 12-hour work shifts as scheduled.
• Availability for emergency call-outs and after-hours support.