B2B Community Manager Job

Outsource Point Limited - Our client, a reputable company in the Fintech sector, is recruiting to fill the position below:

Job Position: B2B Community Manager

Job Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• As the B2B Community Manager, you will build and manage an active business community comprising SMEs, startups, founders, finance teams, agencies, and strategic partners.
• You will design community-led initiatives that strengthen customer relationships, increase product adoption, improve retention, and generate valuable insights for business growth._

Responsibilities

• Develop and execute a B2B community strategy across LinkedIn, Slack, Telegram, and other relevant platforms
• Plan webinars, workshops, networking sessions, and community events that support customer education and product adoption
• Identify and nurture community ambassadors, strategic partners, and power users who can strengthen brand advocacy
• Collaborate with Sales, Marketing, Product, and Customer Success teams to address customer needs and improve the user experience
• Track member acquisition, engagement, retention, event participation, and the commercial impact of community initiatives.

Requirements

• Interested candidates should possess an HND / Bachelor’s Degree
• 1 - 3 years of experience managing a B2B, startup, professional, or customer-focused community
• Demonstrable experience growing an engaged community and delivering measurable outcomes
• Practical knowledge of CRM, email marketing, and community platforms such as HubSpot, Slack, Telegram, or similar tools
• Strong understanding of the Nigerian startup, SME, technology, or fintech ecosystem
• Excellent relationship-building, public speaking, event coordination, and stakeholder engagement skills.

Salary
N250,000 - N400,000 monthly.