Elite Logistics & Development Services Limited is an indigenous company with its operating office in Lagos and duly registered under the companies and allied matters ACT 1990 with RC1195367. ELADS Limited prides itself in meeting modern-day civil engineering, construction and general contracts administration challenges and ensuring timely, successful completion of projects.
Elite Logistics & Development Services Limited strives to conduct its business fairly and honestly with consideration to the long-term needs of all its stakeholders. Competitive tendering, professional management, quality construction, an excellent safety record, a proven ability, cooperative and proactive approach have ensured our delivery of highest quality workman Poship and client satisfaction in both the public and private sectors.
We are recruiting to fill the position below:
Job Position: Account Representative
Job Location: Lagos
Employment Type: Full-time
Job Brief
- We are looking for an Account Representative to manage assigned client accounts. You will address customer concerns and contact prospects to expand your account portfolio.
- We expect you to be an energetic, goal-driven person with excellent communication skills.
- This role may often be challenging so you should be able to remain calm and polite in tough situations. If you also have some experience in sales or customer service, we’d like to meet you.
- Your goal will be to foster long-term relationships with clients and help grow our business.
Responsibilities
- Be the main point of contact of assigned customers
- Negotiate contracts and handle paperwork (e.g. invoices, orders)
- Follow up regularly after closing a sale to ensure client satisfaction
- Respond promptly to customer queries and complaints to find solutions and defuse tension
- Pass on issues to account managers when needed
- Present new or additional products and services to existing customers
- Approach prospective clients through cold-calling, email etc. to meet sales targets
- Send reports on sales activity, accounts status and possible issues
Requirements and skills
- High school diploma; BSc/BA in business is a plus.
- Proven experience as an Account Representative or other sales role
- Experience in customer service is a plus
- Proficient in MS Office; familiarity with Salesforce
- Strong communication and negotiation skills
- Excellent organizational and multitasking ability
- Assertiveness and confidence
- Goal-driven with ability to work under pressure
- Good problem-solving skills
Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the Job Position as the subject of the mail.
