Normal Direct Sales Agent

Location: Nigeria
Employment Type: Full-time

Key Responsibilities

• Regulatory Compliance:DSAs adhere to banking laws, anti-money laundering (AML) regulations, and internal policies. They ensure all activities are conducted ethically and in line with the bank’s code of conduct
• Application and Documentation Support:They assist clients in completing applications, collecting required documents, and verifying information to ensure accuracy and compliance. This helps streamline the bank’s internal processing and reduces errors
• Customer Assistance and Relationship Management:DSAs provide personalized support, guiding customers through product selection, eligibility criteria, and application processes. They maintain ongoing relationships to ensure customer satisfaction and retention
• Product Promotion and Sales:They present and explain the features, benefits, and terms of banking products such as loans, savings accounts, and credit facilities. DSAs tailor their approach to meet individual customer needs and persuade prospects to take action
• Lead Generation and Prospecting:DSAs identify potential customers through cold calls, networking, referrals, and local market knowledge. They actively seek new business opportunities to expand the bank’s customer base and increase revenue
• In summary, a bank’s direct sales agent plays a crucial role indriving revenue, expanding market reach, and maintaining strong customer relationships, while ensuring compliance with all relevant regulations and internal policies
• Sales Tracking and Reporting:DSAs manage their sales pipeline, track leads, and report progress to supervisors. They prepare sales reports to inform decision-making and monitor performance against targets
• Collaboration:They work with sales teams, marketing, and product specialists to coordinate efforts, share insights, and leverage resources to achieve sales objectives
• Customer Interface:As the first point of contact, DSAs foster trust and enhance the customer experience by providing expert advice and personalized service throughout the sales process

Qualifications

• Interested candidates should possess an HND / BSc Degree with 0 - 2 years experience.
• Age: 20-35 years,
• Gender: Male and Female