Network Support Engineer

We are recruiting to fill the position below:

Job Title: Network Support Engineer

Location: Lagos

Role Overview

• COURE, an innovative and steadily growing technology company, is seeking an experienced professional to undertake the role of a network engineer. As a Network Engineer at COURE, your role involves designing, implementing, managing, and maintaining our network infrastructure. You will collaborate with cross-functional teams to ensure the reliability, security, and scalability of our Kubernetes-based environment.

Key Responsibilities

• Managing Ingress access, including logging, monitoring, traffic analysis, and Root Cause Analysis (RCA) investigations.
• Providing Level-2 and above support, addressing and troubleshooting issues.
• Overseeing client connections access and managing client connections through whitelist and VPN configurations.
• Developing and maintaining comprehensive network documentation, including diagrams, configurations, and procedures.
• Ensuring network and platform security with a focus on end-to-end latency minimization.
• Ensuring that all security policies are adhered to with periodic network scans and vulnerability tests.
• Managing network switches, firewalls, and VPNs (both client and Site-to-site).
• Implementing security policies for hardware, servers, and Kubernetes environments.
• Deploying various network devices, such as servers, routers, switches, firewalls, and load balancers.
• Handling DNS management, both internal and external, incorporating service auto routing and DNS load balancing.
• Developing and maintaining monitoring dashboards for all our services.
• Creating connections for new services, conducting cross-location testing, and monitoring performance.

Requirements

• Good understanding of network principles: TCP/IP, NAT, VPN, Firewall, vLAN, CIDR/Subnets, and Ports.
• Ability to adapt to the evolving nature of container orchestration and stay updated on Kubernetes best practices.
• A Bachelor's Degree in Computer Science, Information Technology, or a related field.
• A firm grasp of network security, edge devices, and system firewall configuration.
• Good understanding of DNS server setup for local and internet DNS resolutions, experience in managing DNS servers (Cloudflare, NS1, GoogleDNS, or similar) is desired.
• Over 3 years of proven experience as a network engineer.
• Expertise in setting up and managing load balancing solutions for containerized applications.
• Proficiency in configuring and managing a Kubernetes cluster environment.
• Excellent collaboration and communication skills for working with cross-functional teams and ensuring alignment with organizational goals.
• In-depth knowledge of CISCO firewall (IOS and ASDM) and managed switch configuration (IOS).