KYC Analyst Job

Palmpay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda and Tanzania and expanding to other markets this year. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

We are recruiting to fill the position below:

Job Position: KYC Analyst

Job Location: Opebi, Ikeja - Lagos
Employment Type: Full-time

Job Summary

• Palmpay is seeking a detail-oriented and compliance-driven KYC Analyst to join our Compliance team.
• The ideal candidate will be responsible for conducting thorough customer due diligence, ensuring adherence to regulatory requirements, and supporting the organisation in mitigating financial crime risks.
• This role plays a critical part in maintaining the integrity of our onboarding processes and safeguarding the business against fraud and regulatory breaches.

Key Responsibilities

• Conduct Customer Due Diligence (CDD) and ensure compliance with all KYC and AML regulatory requirements.
• Perform onboarding checks for clients, agents, and merchants, including verification of documentation and beneficial ownership.
• Review and reassess KYC profiles on a periodic basis, including screening for Politically Exposed Persons (PEPs) and adverse media.
• Monitor high-risk accounts and identify suspicious transactions or activities for escalation.
• Analyze identity verification reports and follow up with customers for additional documentation where required.
• Manage and track periodic client reviews to ensure continuous compliance.
• Respond promptly and professionally to internal and external compliance-related queries.
• Collaborate with cross-functional teams to enhance onboarding processes and improve customer experience.
• Support the development, testing, and implementation of compliance systems and process improvements.
• Maintain accurate and up-to-date client records in line with AML and KYC standards.

Requirements
Education and Experience:

• Bachelor’s Degree in Business Administration, Accounting, Finance, or a related field.
• 3 to 5 years of relevant experience in KYC, compliance, or financial crime roles.
• Completion of NYSC is required.

Skills and Competencies:

• Strong understanding of AML and KYC regulations and compliance frameworks.
• Excellent analytical and problem-solving skills.
• Strong stakeholder management and communication skills.
• High attention to detail with the ability to manage multiple tasks effectively.
• Ability to work independently and collaboratively within a team.
• Proficiency in data analysis, monitoring, and reporting.
• Strong research and information synthesis capabilities.