Head Solar Technician

Job Title: Head Solar Technician

Location: Ikosi, Lagos
Employment Type: Full-time

Job Summary

• The role ensures all projects are completed safely, on schedule, within budget, and in compliance with company standards and industry regulations while driving technical excellence and continuous improvement.
• The Head of Technicians is responsible for leading and supervising the technical team responsible for the installation, maintenance, troubleshooting, and commissioning of solar power systems.

Key Responsibilities

• Monitor project progress and ensure timely completion of assigned jobs.
• Train, mentor, coach, and evaluate technicians to improve technical competence and productivity.
• Coordinate preventive maintenance schedules for existing client installations.
• Review technical drawings, system designs, and project specifications before implementation.
• Monitor technician attendance, discipline, productivity, and overall performance.
• Diagnose and resolve complex technical issues encountered during installation or maintenance.
• Ensure all solar PV installations comply with engineering standards, electrical codes, and safety regulations.
• Work closely with the Sales, Design, and Operations teams to ensure seamless project execution.
• Lead, supervise, and coordinate all field technicians and technical supervisors.
• Ensure proper handling, usage, and maintenance of tools, equipment, and company vehicles.
• Conduct quality assurance inspections to ensure installations meet company and client expectations.
• Develop work schedules and allocate technicians based on project priorities and workload.
• Recommend process improvements to enhance efficiency, quality, and customer satisfaction.
• Ensure proper commissioning, testing, and documentation of completed solar systems.
• Maintain high standards of health, safety, and environmental compliance across all project sites.
• Prepare weekly and monthly technical performance reports, including project status, technician productivity, quality metrics, and customer feedback.
• Plan, assign, and monitor daily installation, maintenance, and inspection activities.
• Conduct regular toolbox meetings and technical knowledge-sharing sessions.
• Collaborate with the Procurement team to forecast material and equipment requirements.
• Investigate technical failures, customer complaints, and recurring system issues, implementing corrective actions where necessary.
• Stay updated on emerging solar technologies, industry standards, and best practices.

Key Performance Indicators (KPIs)

• Project completion rate
• Material wastage rate
• First-time fix rate
• Percentage of projects delivered on schedule
• Maintenance response time
• Team training and competency development
• Safety compliance rate
• Technician productivity
• Customer satisfaction rating
• System uptime and reliability
• Installation quality score
• Number of repeat technical issues

Qualifications

• Minimum of 5–8 years' experience in solar installation and maintenance, with at least 2–3 years in a supervisory or managerial role.
• Professional certifications in Solar PV installation or renewable energy are an added advantage.
• Bachelor's Degree or HND in Electrical Engineering, Renewable Energy Engineering, Electronic Engineering, or a related field.

Technical Skills:

• Understanding of electrical safety standards and regulations.
• Proficiency in Microsoft Office and technical reporting.
• Experience with system commissioning, testing, and troubleshooting.
• Experience using project management or maintenance tracking software is an advantage.
• Knowledge of lithium battery technologies and hybrid/off-grid systems.
• Strong knowledge of solar PV systems, inverters, batteries, charge controllers, and electrical distribution systems.
• Ability to interpret electrical schematics and engineering drawings.

Leadership Competencies:

• Customer-focused mindset
• Ability to work under pressure and meet deadlines
• High attention to detail
• Integrity and accountability
• Strong leadership and team management skills
• Effective planning and organizational skills
• Good communication and interpersonal skills
• Strong decision-making ability
• Excellent problem-solving and analytical ability

Success in this Role:

• A successful Head of Technicians consistently delivers high-quality installations, maintains a highly productive and disciplined technical team, ensures excellent customer satisfaction, minimizes technical failures, and drives continuous improvement across all technical operations.