Graduate Trainee Intern (NYSC Corps Member)

Location: Ikeja, Lagos
Employment Type: Nysc

Responsibilities

• Respond promptly to customer inquiries via phone, email, and in person.
• Coordinate with internal teams to ensure timely service delivery and client follow-up.
• Assist clients with bookings, applications, documentation, and payment processes.
• Provide accurate information on travel packages, educational programs, and consulting services.
• Maintain detailed and up-to-date client records in the company database.
• Handle customer complaints and provide effective solutions to ensure satisfaction.
• Support marketing and administrative activities when required.
• Uphold a professional and friendly company image in all interactions.

Requirements

• Minimum of 2 years of previous experience in customer service or client relations (experience in travel or education is an advantage).
• Positive attitude, teamwork, and commitment to delivering outstanding service.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Strong problem-solving ability and attention to detail.
• Bachelor’s Degree in Business Administration, Customer Service, Tourism, or a related field.
• Ability to multitask and manage time effectively in a fast-paced environment.

How to Apply
Interested and qualified candidates should send their CV and cover letter to: [email protected] using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.