At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers - helping them deliver better results everyday.
We are recruiting to fill the position below:
Job Title: Field Sales Specialist, Chinese Trade Lane
Job Ref: AV-333342
Location: Lagos, Nigeria
The Position
- Develop and administer sales sub function plans and processes to deliver business growth, profitability and enhance customer retention for a defined area/ territory in line with business strategy, financial objectives, Group guidelines and policies
- Analyze extensively sales, revenues and costs against forecasts to identify problem areas
- Develop and formulate sales plans covering sales forecasts, revenues, costs and budgets for a defined area/ territory
- Identify improvement areas based on pipeline reporting in collaboration with sales effectiveness
- Identify, establish contact and maintain relationship and agree with external parties to accept complete proposals and programs where there is little interest in cooperating or participating
- Understand and analyze customer strategies, contract negotiations, cross selling activities and supply chain management processes
- Analyze extensively and achieve customer retention, business growth and profitability for the area/ territory
- Research and evaluate market trends and customer requirements and support translation of products/ services into solutions to meet their needs
- Prioritize and coordinate for development and implementation of sales, marketing, customer retention, advertising, pricing and distribution plans for the territory/area
- Deliver critical pricing policies, monitor profitability against targets and manage price re-negotiation
- Analyze sales support processes and tools to ensure sales force effectiveness
- Draft plans to adapt procedures or re-allocate resources to improve the overall performance and sales results
Stakeholders:
- Build strong, trusting cross-functional relationships with DHL managers
- Connect with and influence other specialist departments and 3rd parties e.g. external service providers
- May convince others to accept new concepts, practices, and approaches
- Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
- Provide technical guidance to line managers and employees
Management Responsibility:
- Individual contributor who may manage two or fewer employees
- Coach and review the work of lower level professionals
- May direct the work of other lower level professionals or manage processes and programs
Now, here is what we need from you!
Education Level
- Bachelor’s Degree or equivalent experience/qualification.
Experience Level
