Field Credit Officers in a Financial Company

Job Title: Field Credit Officer

Locations: Delta, Edo, Ekiti, Kaduna, Kano, Katsina, Lagos, Nasarawa, Ogun, Ondo & Osun
Employment Type: Full-time

Job Responsibilities

• Monitor loan accounts and follow up on repayment commitments to ensure compliance with agreed terms.
• Identify high-risk and non-performing loan accounts and escalate in line with established procedures.
• Conduct field visits to customers for credit monitoring and recovery of delinquent loan accounts.
• Ensure all credit and recovery activities comply with internal policies, CBN regulations, and applicable laws.
• Accurately document all field activities, customer engagements, and outcomes on approved systems.
• Engage customers professionally to assess repayment capacity and agree on feasible repayment plans.

Job Requirements

• Ability to work independently, manage multiple accounts, and meet assigned targets.
• Strong negotiation, communication, and interpersonal skills.
• Bachelor’s degree in Business Administration, Finance, Economics, or a related discipline.
• Sound knowledge of credit administration and loan recovery processes.
• Minimum of 1–2 years’ experience in credit operations, loan recovery, or a similar role within a financial institution or Microfinance Bank.