EMR Associate

We are recruiting to fill the position below:

Job Title: EMR Associate

Location: Osun

Job Description

• Monitor upload logs, troubleshoot transmission errors, and escalate unresolved issues promptly
• Serve as the first point of contact for EMR-related inquiries from facility and program staff
• Conduct spot-checks and audits on entered data to ensure quality control
• Utilize Python and/or Java for scripting, data processing automation, and system integration tasks
• Any other duties as assigned.
• Ensure data submissions comply with national HI standards, data governance policies, and patient confidentiality requirements
• Liaise with state and HQ HI teams on system updates, policy changes, and technical rollouts
• Generate routine and ad-hoc reports for program teams, facility managers, and national stakeholders
• Coordinate routine maintenance schedules and support system upgrades or patches
• Support the effective deployment and usage of the Nigeria Medical Records System (NMRS) across facilities
• Manage and support data flows into and from the Central Data Repository (CDR)
• Maintain an asset register and monitor the operational status of EMR-related equipment
• Ensure all HI-related infrastructure (hardware, software, networks, and servers) is functioning optimally and escalate faults to relevant IT teams
• Track team performance metrics and provide feedback or escalate performance gaps as needed
• Coordinate the day-to-day upload of XML files to the National Data Repository (NDR), ensuring completeness, timeliness, and data integrity
• Supervise and provide daily direction to data entry clerks, ensuring accuracy and adherence to data entry protocols
• Maintain and support NOMIS (National Outcome Monitoring Information System) data entry and reporting
• Participate in data quality assessments (DQAs) and implement corrective action plans
• Apply working knowledge of SQL for database querying, report generation, and data validation
• Support data analytics and visualization activities, including generating dashboards and performance indicators for program use
• Maintain accurate records of all data submissions and upload activity.
• Ensure seamless LIMS–EMR connectivity, including troubleshooting interface errors between laboratory and medical record systems
• Train facility-level staff on EMR usage, data entry best practices, and system navigation

Minimum Recruitment Standard

• Good experience of using Ms. Word, Excel or applicable software related to position
• At least 2 years’ experience Local or International NGOs; preferably in Care and treatment.
• Excellent personal communication skills, in written and verbal English, with high impact influencing and persuasive skills and able to represent the organization to donors and partners
• Knowledge of Machine Learning and AI techniques.
• Ability to work under pressure cooperatively as a member of a team.
• Experience with use, deployment and EMR management. Knowledge of Access or other programming language a plus. Ability to troubleshoot and run database queries.
• Ability to analyze and interpret large amount of information. Excellent communication and interpersonal skills.
• HND or University Degree in Computer Science, Information System or related field.