Credit Control & Recovery Lead

The thought of creating TERAWORK came to our founder in 2015 after an unpleasant experience where he engaged and worked remotely with an unknown person he met online to help complete a tech project. While it is clear he needed help from an expert for a few days, he didn’t get one. What contributed to the bad experience include lack of online platforms within the region with an end-to-end process for employing remote manpower in a flexible and safe manner.

In response, he created a process he uses repeatedly to find and engage, on on-demand basis, independent workers for his tasks. Unlike before, the process enables both himself and his independent worker trust working remotely with each other. He decided to build the process into a technology for a lot of people to benefit from.

We are recruiting to fill the position below:

Job Title: Credit Control & Recovery Lead

Location: Sango Ota, Ogun
Employment Type: Full-time
Industry: FMCG/Retail/Distribution

Job Summary

• We are seeking a disciplined and results-driven Credit Control & Recovery Lead to oversee receivables management, collections execution, debt recovery, and cash flow protection across the business.

Key Responsibilities

• Build and maintain accurate AR and collections reports for management visibility.
• Manage the end-to-end accounts receivable and collections process.
• Drive timely collections and reduce overdue balances.
• Lead recovery efforts and escalate unresolved payment issues where necessary.
• Collaborate with Sales and Operations teams to resolve payment disputes and improve collections efficiency.
• Monitor receivables, aging reports, and customer payment behaviour.
• Identify high-risk accounts and recommend appropriate recovery actions.
• Enforce payment terms and credit control policies across customers.

Requirements

• 5–10 years’ experience in Credit Control, Collections, Receivables Management, or Finance Operations.
• Strong attention to detail, accountability, and follow-through.
• Strong negotiation, recovery, and stakeholder management skills.
• Bachelor’s degree in Accounting, Finance, or related field.
• Advanced Excel and reporting skills.
• Strong experience in FMCG, retail, distribution, or high-volume transaction environments.
• ICAN certification is mandatory.