Communications Executive

We are recruiting to fill the position below:

Job Title: Communications Executive

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• We are seeking a vibrant, intelligent, pleasant, and creative individualto represent the face and voice of Magna Eye Care. This role involvesensuring aseamless, enjoyable experience from first contact to follow-up. This role also includes managing our digital presence and creating engagingcontent that reflects our professionalism and excellence in eye care.

Key Responsibilities
Customer Relations:

• Provide clear information about products, services, andappointments.
• Maintain a high standard of communication and representationfor the clinic.
• Address patient inquiries and concerns with empathy, accuracy,and speed.
• Maintain a warm, respectful, and solutions-focused approach inall communications.
• Follow up with patients for post-visitcheck-ins, and feedback.
• Handle all phone calls and messages promptly and professionally.

Digital & Social Media Management:

• Respond to direct messages, comments, and online inquiries withspeed and empathy.
• Capture and share real-time stories from clinic activities (withpatient consent).
• Schedule and post content, monitor engagement, and grow onlinecommunity presence.
• Manage our social media platforms (Instagram, Facebook, Google,WhatsApp Business).

Content Creation:

• Collaborate with the clinical team to share health insights insimple language.
• Create compelling social media content (graphics, captions, reels).
• Implement campaigns and digital strategies to grow our onlinebrand.
• Write engaging blog posts to educate and attract patients.

Requirements

• Experience in digital communication, digital marketing and social media creation or similar roles is mandatory.
• Candidates should possess a B.Sc / HND / OND with 2 years experience

Key Qualities & Skills:

• Pleasant, creative, and professional personality.
• Excellent communication skills (written and spoken English).
• Ability to create visual content using tools like CapCut, Canva andsimilar AI-related apps.
• Proficiency in social media use and engagement strategies.
• Excellent spoken and written communication skills.
• Passion for customer care and an eye for creating great patient experiences.
• Strong time management and organisation skills.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note: Only candidates who reside in ABUJA are invited to apply