Cash Teller in a Leading Bank

Job Title: Cash Teller

Locations: Lagos, Oyo, Osun, Kwara, Ondo, Abuja, Kaduna, Kano, Sokoto, Adamawa, Plateau, Rivers
Employment Type: Contract

Job Purpose

• Teller also maintains the business's reputation and ensures that customers have a positive experience.
• The cash teller is responsible for handling and managing cash transactions, a frontline worker who ensures that customers' transactional needs are met efficiently and accurately.

Key Responsibilities

• Update all cash-related registers and files
• Prevent fraudulent activities/transactions through due diligence in handling unusual transactions through account history.
• Scrutinize banknotes for counterfeits.
• Collaborate with other departments and teams within the bank to find the best solution for the customer's situation
• Greet customers and address their inquiries
• Perform various administrative tasks, such as filing and organizing paperwork
• Receive and dispense cash to customers (internal and external) using appropriate instruments/instructions and proper narration for easy reconciliation
• Mobilize deposits in Current & Savings Accounts (CASA) & Term Deposits form, using the current rate guide
• Follow all ticket/voucher handling procedures as given by the Head of Operations and the internal control/audit group.
• Listen attentively to customers' concerns, showing empathy and understanding, and take appropriate actions to resolve the problem effectively and efficiently
• Keep till box, stamps, and cash arranged and safe
• Provide information regarding bank products and services to potential and existing customers
• Maintain a clean and organized workstation
• Report any teller difference the same day
• Balance cash daily, prepare, sign off, and file till analysis.

Requirements

• Minimum of 2 years in a Financial Institution environment
• Knowledge of financial markets analysis.
• Knowledge of the retail banking market.
• Minimum of a first degree
• Knowledge of financial service channels.arket/y
• Knowledge of customer needs across different segments such as income, geography, culture, demography, and markets (Market segmentation and analysis).
• Knowledge of micro and macroeconomics

How to Apply
Interested and qualified candidates should send their current CV to: [email protected] using the role as the subject of the email.

Note: Only shortlisted candidates will be contacted.