Business Manager

We are recruiting to fill the position below:

Job Title: Business Manager

Location: Ikorodu, Lagos
Employment Type: Full-time

Responsibilities

• Conduct customer satisfaction surveys and analyze customer surveys.
• Manage information and financial data to analyze and measure the Organization’s performance.
• Oversight and audit of HMO activities especially billing preparation and posting.
• Implement new policies and directives as decided by Management.
• Support the Medical Superintendent on clinical governance and audit.
• Set budgets and maintained finances within tight constraints.
• Perform all Business Development activities for the Branch.
• Plan and implement strategic changes to improve service delivery.
• Liaise and negotiate with medical and non-medical staff internally and with people in external organizations, e.g., Government bodies, HMOs, Media, etc.
• Develop creative services and innovative ideas to boost sales and meet assigned branch targets.
• Gather and analyze data and use it to plan and manage both health projects and systems.
• Oversight of the day-to-day management of the hospital.
• Timely submission and presentation of all daily, weekly, and monthly reports to the Management.
• Handle communications and corporate affairs for the Organization.
• Work towards ensuring quality service and value for money for patients.
• Work to meet all targets assigned to the branch.
• Oversight and audit of all activities geared towards increasing revenue.
• Market all products and services of the Branch.
• Facility Management Oversight.
• Sit on committees and represent the views of departments and teams.
• Proper bookkeeping of all imprest allocated.
• Attend top management meetings, write reports, and deliver presentations to various audiences.
• Support ICT systems and plan new provisions and development for major projects.
• Part of the management of the recruitment, selection, appraisal, and development of staff.
• Oversight of clinical, professional, clerical, and administrative staff.
• Oversight of all branch social media platforms.