Aftersales Technical Engineer

As part of our continued expansion, we are seeking passionate, innovative, and results-driven professionals to fill the position below:

Job Title: Aftersales Technical Engineer

Location: Lagos
Reports To: Head, Business Development & Sales
Slots: 2

Job Summary

• The Aftersales Technical Engineer will be responsible for providing post-installation technical support, preventive and corrective maintenance, troubleshooting, commissioning, and customer training to ensure the optimal performance of the Company's renewable energy systems.
• The successful candidate will play a key role in delivering exceptional customer experience while ensuring maximum system uptime.

Key Responsibilities

• Maintain accurate service records, spare parts inventory, and customer service history.
• Participate in continuous technical training and product knowledge development.
• Escalate complex technical issues and recommend long-term corrective actions.
• Provide technical support to customers on installed solar PV and hybrid energy systems.
• Diagnose and resolve technical faults using appropriate diagnostic tools.
• Conduct routine site inspections and system performance assessments.
• Carry out preventive and corrective maintenance on solar PV systems, batteries, inverters, and associated electrical equipment.
• Train customers on the safe operation and maintenance of installed systems.
• Ensure strict compliance with Health, Safety, Environment (HSE), and electrical safety standards.
• Prepare comprehensive service reports after every maintenance visit.
• Commission newly installed renewable energy systems and verify operational performance.

Qualifications & Experience

• Good knowledge of Solar PV Systems, Battery Energy Storage Systems (BESS), hybrid energy systems, inverters, and charge controllers.
• 2 - 4 years' practical experience in solar PV installation, commissioning, maintenance, and troubleshooting.
• Excellent communication and customer service skills.
• Valid driver's licence and willingness to travel to project locations.
• Ability to interpret electrical drawings and technical documentation.
• Bachelor's Degree or HND in Electrical Engineering, Mechanical Engineering, Renewable Energy, Mechatronics, or a related discipline.
• Strong analytical, troubleshooting, and problem-solving skills.

What We Offer

• Attractive performance-based incentives
• Career growth within a rapidly expanding renewable energy company
• Competitive salary
• Supportive and collaborative work environment
• Pension Scheme
• Continuous learning and professional development opportunities
• Official vehicle or transportation support (role/performance dependent)
• Health Insurance (HMO)

How to Apply
Interested and qualified candidates should send their application to: [email protected] and copy [email protected] using the job title as the subject of the email.

Note: Candidates should include ther current renumeration in the email body.