Store Merchandising, Sales and Order Fulfillment Officer

Custom Gifts & Designs Limited is Nigeria's premier destination for gifting services -integrating flower shop, gift store, kiddies giftware, party favors, and a balloon shop.

Custom Gifts & Designs brand is recognized as a leading departmental gift store in Nigeria, offering a diverse range of gifting services and products. We strive to provide exceptional experiences for our customers, making us a preferred destination for all gifting needs in Nigeria and beyond.

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a highly organized and detail-oriented Store Merchandising, Sales & Order Fulfillment Officer to manage in-store product presentation, support sales operations, and oversee order processing and fulfillment activities.
• The ideal candidate will ensure excellent store appearance, accurate inventory handling, and timely customer order delivery across both physical and online channels.

Key Responsibilities
Store Merchandising & Display:

• Ensure accuracy in stock handling and reporting.
• Organize shelves for proper product placement and accessibility
• Support internal stock transfers between departments or locations
• Assist sales staff by picking and preparing requested products
• Pick, pack, and prepare customer orders for dispatch
• Process customer orders from website and sales channels
• Coordinate with logistics teams for timely delivery
• Update order statuses in the system
• Monitor and manage stock rotation (FIFO system)
• Support urgent fulfillment requests and priority orders
• Maintain store readiness for smooth sales operations
• Implement visual merchandising standards to enhance store appeal
• Assist in tracking and updating stock movement records
• Prepare accurate dispatch lists for deliveries
• Arrange and maintain attractive product displays
• Update price tags and ensure pricing accuracy

Requirements

• Basic knowledge of inventory or POS systems is a plus.
• Previous experience in retail, warehouse, or fulfillment operations is an advantage
• Ability to multitask in a fast-paced environment
• Strong attention to detail and organizational skills
• Interested candidates should possess an SSCE qualification with 0 - 2 years experience.
• Good communication and teamwork skills

Key Skills:

• Order processing & fulfillment
• Time management
• Merchandising & product presentation
• Inventory management
• Team coordination
• Problem-solving under pressure.

How to Apply
Interested and qualified candidates should submit their CV to: [email protected] using "Store Merchandising, Sales and Order Fulfillment Officer" as the subject of the email.

Note: Only shortlisted candidates will be contacted.