Senior Credit & Collections Analyst

???? Description

• Own end-to-end collections operations for an assigned book
• Monitor and improve AR KPIs (DSO, ADD, CEI, % current)
• Partner with Revenue, Sales, CS, Finance to resolve billing issues
• Support month-end and quarter-end close for AR activities
• Direct and mentor offshore collectors; set priorities and QA work
• Identify automation and AI opportunities across the AR stack

???? Requirements

• 5+ years of experience in AR / Collections in a SaaS or high-growth environment
• Strong understanding of Quote-to-Cash processes and hands-on experience with NetSuite, Stripe, Tesorio, or similar tools
• Proven experience improving collections performance and driving cash flow outcomes and experience supporting month-end / quarter-end close
• Strong analytical skills with proficiency in Excel and data analysis
• Ability to operate independently and prioritize effectively in a fast-paced environment
• Experience managing offshore resources and implementing AR tools/automation

???? Benefits

• Equity
• Health, dental & vision
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO

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