Operations Manager in a Creative Gift and Frame Production Company

Location: Chevron, Lekki - Lagos
Employment Type: Full-time
Work Schedule: Monday – Saturday | 10:00 AM – 6:00 PM

Position Summary

• We are seeking a proactive, organized, and results-driven Operations Manager to oversee the day-to-day operations of our production and retail activities.
• The successful candidate will ensure efficient workflow, supervise production processes, coordinate staff, maintain quality standards, and drive operational excellence while ensuring timely delivery of customer orders.

Key Responsibilities

• Monitor staff performance, provide coaching, and support employee development.
• Ensure customer orders are completed accurately and delivered within agreed timelines.
• Monitor inventory levels and coordinate the procurement of production materials.
• Oversee the daily operations of the production and retail teams.
• Address operational challenges promptly and implement practical solutions.
• Ensure compliance with workplace health, safety, and operational procedures.
• Supervise production staff and ensure adherence to company policies and quality standards.
• Implement and improve operational processes to increase efficiency and productivity.
• Prepare operational reports and provide regular updates to management.
• Ensure proper maintenance and effective utilization of production equipment.
• Plan, coordinate, and monitor gift and frame production schedules.
• Coordinate with customer service and sales teams to ensure seamless order fulfillment.

Requirements

• Strong leadership, organizational, and problem-solving skills.
• Experience in a manufacturing, production, gift, printing, framing, or creative business environment will be an added advantage.
• Proficiency in Microsoft Office applications, particularly Excel and Word.
• Ability to multitask, manage deadlines, and work effectively in a fast-paced environment.
• Minimum of 3 years' experience in an Operations Manager, Production Supervisor, or similar leadership role.
• Strong attention to detail and commitment to delivering quality results.
• Excellent communication and interpersonal skills.
• Bachelor's Degree or HND in Business Administration, Operations Management, Industrial Management, or a related field.

Key Competencies:

• Time Management
• Inventory Management
• Decision Making.
• Operations Management
• Communication and Stakeholder Management
• Process Improvement
• Quality Control
• Problem Solving
• Production Planning
• Team Leadership

Benefits

• Competitive monthly salary of ?200,000.
• Collaborative and creative work environment.
• 13th-month salary (subject to satisfactory performance and company policy).
• Opportunity for professional growth and career development.