Online Sales Agent Job

Marvel Advisory is a recruitment agency that was founded in 2018 by a team of Human Resources and Business Consultants with the aim of transforming the workforce by inspiring productivity, effectiveness, value driven and innovative teams across businesses in Africa.

We are recruiting to fill the position below:

Job Position: Online Sales Agent

Job Location: Isolo, Lagos
Employment Type: Full Time

Job Summary

• We are looking for a smart, customer-focused, and proactive Online Sales Personnel to join our team.
• The ideal candidate will be responsible for managing online customer interactions, responding to inquiries promptly, and driving sales through our social media platforms.

Key Responsibilities

• Attend to customers and sales inquiries across all social media platforms
• Respond promptly and professionally to messages, comments, and online requests
• Convert inquiries into sales and maintain positive customer relationships
• Follow up with customers on orders, payments, and deliveries
• Provide accurate information about products, pricing, and promotions
• Maintain proper records of customer interactions and sales activities
• Collaborate with the team to improve customer experience and sales performance
• Learn and understand company products and operational processes thoroughly.

Requirements

• Minimum of OND qualification
• Previous experience in online sales, customer service, or social media management is an added advantage
• Strong communication and interpersonal skills
• Good typing and phone communication skills
• Must be social media savvy and comfortable using WhatsApp, Instagram, Facebook, and other online platforms
• Ability to work in a fast-paced environment and multitask effectively
• Must be reliable, responsive, and customer-oriented.

Work Schedule:

• Physical office hours: Monday – Saturday, 8:30 AM – 5:30 PM
• Online customer support coverage: 6:00 AM – 10:00 PM (rotational schedule applies after training and mastery of company processes/products).

Preferred Location:

• Applicants residing in or around the following areas will be strongly preferred: Ajao Estate, Isolo, Osolo, Oshodi, Mafoluku, Ejigbo, Ikotun, Mushin, Oke Afa.

Salary

• N100,000 - N120,000 monthly (subject to increase after confirmation)
• Annual leave after confirmation
• Opportunity for growth and flexible rotational scheduling after training.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using "Online Sales Agents" as the subject of the email.