Level 2 Field Engineer

We are recruiting to fill the position below:

Job Title: Level 2 Field Engineer – Enterprise Connectivity

Location: Lagos

Role Summary

• This role bridges frontline field execution and core network engineering.
• You will provide escalation support, configuration, troubleshooting, and technical leadership, stepping in when complexity increases and standards matter most.

You will support:

• Integration of field infrastructure into data centres.
• Medium to large IT networking projects
• Private LTE network deployments
• Starlink Enterprise (L2 / L3) networking

Key Responsibilities

• Provide back-office technical support for enterprise field operations
• Provide technical oversight to third-party engineers and contractors
• Support, guide, and mentor Level 1 Engineers
• Execute remote commissioning and site deployments
• Prepare weekly network availability and performance reports
• Implement approved change requests and work orders
• Configure, troubleshoot, and optimise enterprise connectivity systems
• Travel nationwide (~50%) to resolve escalated field issues
• Uphold very high standards of professionalism in execution and documentation

What We’re Looking For

• Willingness to travel within Nigeria
• STEM degree (Engineering, IT, Computer Science, Telecoms)
• Comfortable working under pressure and across multiple sites
• 2+ years’ experience in IT infrastructure or telecom field engineering
• Strong analytical and troubleshooting skills
• Excellent team player with emerging field leadership capability

Why Fieldbase:

• Real engineering responsibility, not a helpdesk role
• Work on mission-critical, enterprise-grade networks
• Clear growth path into Senior Engineer, Team Lead, or Network Specialist roles
• Exposure to satellite, private LTE, data centre, and hybrid architectures