Lead AI Engineer

We are are recruiting to fill the position below:

Job Title: Lead AI Engineer - Financial Inclusion

Location

What You'll Do

• Join us in combining cutting-edge AI tooling with purpose-driven work that makes digital and financial inclusion possible across Africa.
• Your team builds automations and agents for internal use and serves as internal consultants, helping Engineering integrate AI into customer-facing products.
• At M-KOPA, you'll lead the AI Operations team from day one - owning delivery, growing the function, and proving the value.

Your key responsibilities

• Build and ship automations and agents that measurably improve how internal teams and customer-facing staff work
• Prioritise efficiently — manage competing requests from multiple teams by applying a clear prioritisation framework you'll help develop and improve
• Help refine AI training for the wider organisation, including Engineering teams
• Stay current on emerging AI tools and technologies - know what's hype and what's actually useful
• Lead two AI Ops Engineers — own their delivery, development, and day-to-day work
• Keep the AI tooling stack healthy as usage scales across 2,500+ employees

Technical Environment:

• AI & Agentic Frameworks: Claude, Claude Code, Anthropic tooling, LangChain, MCP, Google ADK (or similar agentic tooling)
• Automation & Prototyping: Scripting, workflow tools, AI-assisted development, rapid prototyping (Vercel/Railway)
• Existing Foundation: Twelve months of Claude, Notion, HiBob, and Entra automations already running in production.
• Enterprise Tooling: Identity automation (Entra), internal platforms, Notion, HiBob integrations

What You Need

• You won't be building models - we have Data Science teams for that. You'll be building agents, shipping automations, and leading a team that makes M-KOPA's internal operations smarter and faster.
• We're looking for someone with a strong technical background and product-focused.

Required Experience:

• Background in enterprise tooling — rapid prototyping tools (Vercel/Railway), identity automation (Entra), or internal platforms
• People leadership experience — you've led or mentored engineers and can own a team's delivery and development
• Hands-on experience building automations — scripting, workflow tools, or AI-assisted development
• Hands-on experience building agents using agentic frameworks — LangChain, MCP, Google ADK or similar