Community Mobilization Officer

We are recruiting to fill the position below:

Job Title: Community Mobilization Officer

Location: Katsina
Reporting to: Programme Manager
Proposed start date: August 2026

Job Description

• The role involves working closely with local communities to encourage participation in project activities, build trust, and strengthen community engagement.
• The officer will also support the Nutrition and Health Team in establishing strong relationships with community members and leaders, while ensuring the inclusion of people with different ethnicities, religions, genders, and age groups.
• We are currently recruiting a Community Mobilization Officer based in Katsina. The officer will support the implementation of community mobilization activities for the Nutrition and Health Project, including the Tom Brown Initiative.

Key Responsibilities
Mission 1: Provide support to Nutrition and Health team to implement mobilization activities throughout the project implementation stages:
The Community Mobilization officer is responsible for

• LGA Monitoring and evaluation of nutrition and health interventions
• Technical support for community level activities
• Mapping of Nutrition and health activities

Responsibilities:

• Assist the PM in preparing internal and external reports for ACF Nigeria and the community, including case studies and success stories.
• Develop strong relationships with community members and also maintain contacts with the relevant gate keepers and humanitarian actors at site level, in order to support the participation and inclusion of the local communities.
• With technical support from PM, mobilize CM team and conduct focus group discussions on identifying community perceptions about malnutrition, diseases, care seeking behavior across different age and gender groups.
• Identify methods of community mobilization that enhance partnership & coordination with government official and local communities, internal integration within sectors and programs (Health, Nutrition, WASH, etc.)
• Identify areas of cross-program linkages within ACF Nigeria programs in assigned LGA to ensure program quality and adherence to program objectives, including respect of ACF Nigeria technical guidelines, systems, and established deadlines.
• Provide training, orientation to the target communities regarding the nutrition project and other mobilization activities part of the project.
• Support the reinforcement and coordination of regular project monitoring activities, i.e. baseline, PDM, end line, etc.
• Implement the mobilization activities at LGA level in line with the work plans while adhering to deadlines
• Liaise with nutrition and health assistants for accessing community support group database; health facility database on a regular basis and updating overall health facility based activities.
• Provide guideline and training to assistants for effective community mobilization at the LGA level.
• Contribute to detailed planning and implementation of mobilization on Nutrition and health in collaboration and assistance of the Programme Manager.
• Provide support to line manager in budget forecasting, detailed work planning, monthly and quarterly reporting.
• Develop a community mobilization and sensitization plan for effective program delivery.

Mission 2: Recruitment of CHIPS agents, care group promoters and volunteers including establishment of care groups in targeted areas:
The Community Mobilization Officer is responsible for

• Identification and selection of Community Health Influencers, Promoters and Services (CHIPS) agents in collaboration with the LGA authorities and ward development.
• Facilitate linkage between health facilities, CHIPS agents and care group volunteers.
• Support CHIPS agents on establishment of care group promoters, and mother group PLWs in the community

Responsibilities:

• Support and guide assistant community mobilization officers and community promoters in establishing care groups; neighbour groups.
• Support the health authorities at LGA and ward development committees on identification and selection process of CHIPS agents.
• Support Assistant Community Mobilization Officers, promoters and volunteers in conducting community census (House to house visit) to identify beneficiary households
• Participate with line manager/technical managers in developing criteria for selection of care group promoters, care group volunteers from the community level
• Participate with line/technical managers in developing job description of care group promoters and volunteers
• With support from Health and Nutrition PM and assistant Community Mobilization Officers and in consultation with Ward Development Committees (WDCs), religious and community leaders, respective health workers, recruit community promoters, select care group volunteers.

Mission 3: Capacity building of community mobilization teams (Health Educators, CHIPS agents, Promoters) and care group volunteers:
The Community Mobilization Officer is responsible for:

• The management of his/her teams (leadership, monitoring, motivation....)
• The twice-yearly assessment of the skills and performance of the Nutrition and Health Assistants
• Develop capacity-building plan for CHIPS agents in collaboration with SPHCDA and LGA CHIPS focal person.

Responsibilities:

• Develop training plan for CHIPS agents, Community engagement focal persons and CHIPS supervisors at ward level in collaboration with the LGA CHIPS focal person;
• Provide regular technical supervision visit and on job coaching support to assistant community mobilization officers and community promoters in conducting community demand creation activities and care group sessions; reporting of care group activities etc;
• Facilitate strong linkage between the facilities and community level activities through liaison with health and nutrition educations/CHEWS based at the health facility.
• Draft training reports for all sort of training conducted for community mobilization teams with support from line manager/assistant CM;
• Upon monitoring and supervision visit, draft summary report inclusive of good lessons, challenges and proposed solutions to line managers;
• Prepare budget plan for trainings, logistic requirement, financial requirement according to existing procedures and share with Health and Nutrition PM for necessary support;
• Organize and facilitate trainings for community promoters and health workers on care group modules & lesson plans;
• Share day-to-day challenges with community mobilization and suggest mitigation measures to program team;

Mission 4: Management and implementation of care group component:
The Community Mobilization Officer is responsible for:

• Follow-up and supervise group activities implementation.
• Support CHIP agents Creation of care groups/support groups at the community

Responsibilities:

• Identify needs of materials well in advance and share with H&N PM for preparing PR;
• Engage health workers in selection process of care group volunteers, supervision of care group activities, training of care group promoters etc;
• Develop care group implementation work plan with support from line manager and assistant community mobilization teams for the LGA and share with line manager;
• Support community mobilization teams (Assistant CMO, Promoters) in preparing monthly action plans for each team member in line with care group implementation work plan;
• Ensure necessary support (transportation, logistic materials and/or technical guidance) to Assistant CM Officers/Community Promoters in conducting community mobilization sessions, care group meetings and regular meetings.
• With support from CM teams, prepare weekly movement plan and share with line manager/Logistic
• Support PM in recruitment processes of Assistant community mobilization officer;
• Support CM team (Assistant CM Officers, promoters) for community mobilization sessions with community leaders, religious leaders and WDCs ;
• Develop and share LGA budget planning in line with the project internal budget and reviewed work plan on a monthly and quarterly basis; share with line manager;

Mission 5: Information management, reporting and coordination
The Community Mobilization Officer is responsible for:

• Support the LGA to consolidate quality facility data in timely manner
• Reporting-ensure regular reports are produced by CHIPS agents on community activities.
• Facilitate and jointly plan for LGA level coordination meetings
• Review and analyse data and provide feedback to LGA and health facilities provided

Responsibilities:

• Maintain database of health facility, catchment population, # of community promoters by health facility, # of care groups by health facility and # of community volunteers by health facility at the LGA level
• Represent Action Against Hunger with local authorities, partners and other program stakeholders at LGA level with support from Nutrition and Health PM.
• Share quantitative report and summary narrative report with Deputy Nutrition PM.
• Maintain database of community promoters and care group volunteers with their contact information and/or alternative contact information at LGA level
• Coordinate with Action Against Hunger support departments for appropriate guidance on procedures such as recruitment, procurement, transport, cash withdrawal for program activities at base level.
• Check and finalize care group reports submitted by Assistant CM Officers and consolidate overall LGA level care group activities.
• Prepare bi-weekly reporting template and share PM
• Archive all finalized LGA work plan, monthly action plans, updated data bases related to care group activities at LGA level
• Provide feedback to Assistant CM Officers and promoters on appropriate reporting
• Ensure regular coordination and collaboration with health and nutrition officers and health facilities on referrals.
• Cross check and support team in reporting individual women/beneficiary counting and reporting on a regular basis.
• Coordinate with ACF support departments and ACF sector departments with the help of PM to ensure a common approach and sharing of information.

Additional Responsibilities:

• This job description is not intended to be all inclusive and the employee will also perform other related tasks as required and responsible for reporting and communication of progress and achievement of the specific assigned task.
• Conduct all duties in a professional manner following ACF Nigeria mission staff regulations, ACF mandate and charter including promotion of gender equality.
• Maintenance of high technical standards.

Position Requirements

• Good organizational skills, proficiency in MS Office, and fluency in English; knowledge of Hausa and/or Kanuri is an added advantage.
• Experience in Nutrition, Health, and/or WASH programmes, with strong community engagement skills.
• At least 2 years of experience in community mobilization, preferably in a humanitarian setting.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups and as part of a team.
• Ability to build and maintain strong relationships with community members, local leaders, government stakeholders, and partner organizations.
• Bachelor’s Degree or Diploma in Health Education, Community Development, Sociology, Psychology, Communications, or a related social science field.