Business Development Manager (Banking & Financial Institutions)

We are recruiting to fill the position below:

Job Title: Business Development Manager (Banking & Financial Institutions)

Location: Lagos

About the Role

• We are seeking a highly driven and commercially focused Business Development Manager / Key Account Manager (BDM/KAM) to drive strategic partnerships and revenue growth across the banking and financial services sector.

Description

• The ideal candidate will have a proven track record of selling B2B technology or financial solutions to banks, fintechs, microfinance banks, finance companies, and other financial institutions.
• The successful candidate will serve as a trusted advisor to clients while working closely with internal teams to deliver value, maximize account profitability, and support the company’s long-term growth objectives.
• This role is responsible for identifying new business opportunities, acquiring enterprise clients, managing strategic accounts, expanding existing relationships, and ensuring exceptional customer experience throughout the client lifecycle.

Key Responsibilities
Business Development & Revenue Growth:

• Build and execute strategic sales plans to achieve revenue and growth targets.
• Identify, develop, and close new business opportunities within the banking, fintech, and financial services industry.
• Achieve monthly, quarterly, and annual sales targets.
• Maintain a healthy sales pipeline and accurately forecast business opportunities.
• Lead contract negotiations and close high-value enterprise deals.
• Prepare compelling proposals, presentations, commercial offers, and business cases.
• Prospect and engage decision-makers across banks, fintech companies, microfinance banks, insurance firms, finance houses, and other financial institutions.

Key Account Management:

• Conduct regular business review meetings with clients.
• Manage and grow relationships with assigned strategic accounts.
• Ensure high client retention through proactive relationship management.
• Act as the primary relationship manager for key clients.
• Understand client business objectives and recommend suitable products and solutions.
• Monitor account performance, profitability, and customer satisfaction.
• Drive account growth through upselling, cross-selling, and expansion opportunities.

Client Engagement & Service Delivery:

• Ensure prompt resolution of client issues, concerns, and escalations.
• Monitor service quality against agreed service levels and identify improvement opportunities.
• Strategic Partnerships & Market Development
• Support client onboarding, implementation, and adoption of products and services.
• Monitor competitor activities, market trends, and customer needs.
• Provide market intelligence and customer feedback to influence product development and business strategy.
• Build and maintain strong relationships with industry stakeholders and strategic partners.
• Coordinate with Product, Operations, Customer Experience, Technology, Compliance, and Finance teams to ensure seamless service delivery.
• Identify emerging opportunities within the financial services ecosystem.

Sales Operations & Reporting:

• Track customer engagement, commercial performance, and revenue metrics.
• Prepare periodic sales reports, forecasts, and account performance updates.
• Ensure compliance with internal sales processes, policies, and documentation standards.
• Follow up on invoices, collections, and account reconciliations where necessary.
• Maintain accurate records of client interactions, sales activities, and opportunities using CRM tools.

Key Performance Indicators (KPIs)

• Achievement of monthly, quarterly, and annual revenue targets.
• Response and issue resolution turnaround time.
• Customer satisfaction and engagement scores.
• Number and value of new enterprise clients acquired.
• Client retention and renewal rate.
• Upselling and cross-selling performance.
• Accuracy of sales forecasting and reporting.
• Growth in revenue from existing accounts.
• Sales pipeline conversion rate.

Qualifications & Experience

• Minimum of 5 years’ experience in Business Development, Enterprise Sales, Relationship Management, or Key Account Management.
• Demonstrated success in managing enterprise or corporate accounts and closing high-value B2B deals.
• Mandatory experience working within or selling to the Banking, Fintech, or Financial Services industry.
• Existing network of contacts within banks, fintechs, or other financial institutions will be an added advantage.
• Strong understanding of financial services, digital payments, lending, banking operations, or fintech solutions.
• Bachelor’s Degree in Business Administration, Marketing, Economics, Finance, or a related discipline.

Required Skills & Competencies:

• Strong negotiation, presentation, and communication skills.
• Ability to identify opportunities and convert prospects into long-term clients.
• Ability to work independently while collaborating effectively across teams.
• Strong enterprise sales and business development skills.
• Excellent organizational and time management skills.
• Commercial acumen with strong analytical and problem-solving capabilities.
• Proficiency in CRM platforms and Microsoft Office Suite.
• Strong account planning and portfolio management skills.
• Excellent relationship management and stakeholder engagement abilities.

Behavioral Competencies:

• Results-oriented with a strong commercial mindset.
• High level of professionalism, integrity, and accountability.
• Collaborative and able to influence stakeholders across all levels.
• Adaptable and comfortable working in a fast-paced fintech environment.
• Strong ownership mentality with excellent follow-through.
• Proactive, self-motivated, and resilient.
• Customer-focused with exceptional relationship-building skills.

How to Apply
Interested candidates should send their CV along with a brief note explaining why they are a strong fit for the role and their salary expectations to: [email protected] using the job title as the subject of th email.

Note: Only shortlisted candidates will be contacted.