Zonal Manager (POS Agent Support) Job

We are recruiting to fill the position below:

Job Position: Zonal Manager (POS Agent Support)
Job Location: Lagos
Department: Sales

Role Overview
Contractor shall work as a Zonal Manager to carry out the following responsibilities:

• The ZM makes decisions through company policies to promote its business standard in line with work ethics.
• ZM assigns daily tasks to RMs and ensures the Job is done in line with our business policies.
• ZM also oversees the RMs and other business operations within the cities and ensures all walk-in agents are attended to.
• ZM works with other departments like IV/warehouse and sales teams to ensure all pos under after-sales are stored back in the warehouse and maintain compliance with our business rules.
• Manage assigned projects and program components to deliver services in accordance with established objectives.

Key Qualifications
Education & Experience:

• Bachelor's Degree in Business Administration or any other related discipline.
• A minimum of 6 years of experience in the Fintech Industry.
• Experience as a POS Support is an added advantage.

Skills & Competencies:

• Strong facilitation, coaching, and presentation skills.
• Ability to assess training needs and translate them into impactful learning programs.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong project management and organizational abilities.