Sorting Officer

Job Title: Sorting Officer

Location: Ikeja - Lagos
Employment Type: Full-time
Work Schedule: Monday – Saturday (4PM – 7AM)

Job Summary

• The role ensures parcels are handled with care, processed efficiently, and dispatched within approved timelines to support excellent customer service and operational efficiency.
• The Sorter is responsible for accurately receiving, sorting, scanning, organizing, and preparing parcels for dispatch according to company procedures and destination routes.
• The Sorter is expected to maintain high standards of accuracy, productivity, discipline, and teamwork while complying with all operational and safety procedures.

Key Responsibilities
Parcel Receiving:

• Report any shortages, damages, or discrepancies immediately to the Team Lead or Operations Supervisor.
• Ensure all incoming parcels are properly documented before processing.
• Verify parcel quantities against the accompanying manifest.
• Receive inbound parcels from transport vehicles.

Parcel Sorting:

• Separate priority, express, fragile, and special handling shipments where applicable.
• Sort parcels accurately according to destination, route, hub, or delivery zone.
• Ensure parcels are placed in the correct sorting locations.
• Minimize sorting errors and misrouted parcels.

Parcel Scanning:

• Verify that parcel information matches system records.
• Scan all parcels using the Company's scanning devices or software.
• Report scanning errors or system issues immediately.
• Ensure all parcel movements are updated accurately in the system.

Loading & Dispatch:

• Ensure parcels are loaded safely to prevent damage during transportation.
• Assist with unloading inbound vehicles when required.
• Verify parcel quantities before vehicle departure.
• Assist in loading parcels onto delivery vehicles according to dispatch plans.

Parcel Handling:

• Identify and report damaged or suspicious parcels immediately.
• Handle all parcels with care to prevent loss or damage.
• Ensure fragile items are handled according to Company procedures.
• Maintain parcel security at all times.

Warehouse Housekeeping:

• Assist in maintaining a safe working environment.
• Keep the sorting area clean, organized, and free from hazards.
• Arrange parcels neatly to maximize warehouse space.
• Dispose of waste materials appropriately.

Teamwork:

• Support colleagues during peak operational periods.
• Maintain a positive and cooperative working relationship with all team members.
• Attend shift briefings and operational meetings.
• Work closely with Team Leads, Supervisors, Transport Officers, and other warehouse personnel.

Compliance:

• Adhere to Company policies on attendance, punctuality, and discipline.
• Follow all Company Standard Operating Procedures (SOPs).
• Comply with workplace safety regulations.
• Observe security procedures within the warehouse.
• Wear required Personal Protective Equipment (PPE) where applicable.

Productivity:

• Support initiatives aimed at improving operational efficiency.
• Complete assigned tasks within required timelines.
• Assist in reducing warehouse backlog.
• Meet daily sorting targets established by Management.

Reporting:
Immediately report the following to the Team Lead or Operations Supervisor:

• Scanning issues
• Timely completion of assigned tasks.
• Damaged parcels
• Teamwork and cooperation.
• Safety hazards
• Attendance and punctuality.
• Number of parcels sorted per shift.
• Equipment malfunctions
• Reduction in parcel damage.
• Operational delays
• Parcel sorting accuracy.
• Incorrect parcel labels
• Missing parcels
• Scanning accuracy.
• Any suspicious activities within the warehouse
• Warehouse cleanliness and organization.
• Compliance with operational procedures.
• Reduction in parcel misrouting.

Requirements

• Candidates living at Ikeja, Mafoluku, Oshodi and its environs will be considered.
• Candidates should possess an NCE, OND,SSCE / GCE / NECO with 1-3 years experience
• proximity to Ikeja GRA will be an advantage.