PSS Team Leader

We are recruiting to fill the position below:

Job Title: PSS Team Leader

Location: Zamfara

Job Purpose

• The PSS Team Leader will directly supervise the day-to-day work of the PSS Workers / Social Workers and Psychologists working in their district(s). They will also provide weekly/monthly reports to the Program Protection Referent.
• Under the direct supervision of the Project Manager and the technical supervision of the MHPSS Specialist (in case of absence, Program Protection Referent), the PSS Team Leader will be primarily responsible for ensuring the overall implementation of activities to address mental health and psychosocial needs while meeting quality standards.

Responsibilities

• Conduct weekly case conferences to help Psychologists and PSS workers handle critical and difficult cases
• Monitor timescales for response, decision-making and follow-up through the internal MHPSS Platform with support from the Protection Quality and Data Management Officer;
• Program Protection Referent;
• Submit weekly and monthly activity plans, reports and recommendations;
• Coordinate with the Project Manager to lead all day-to-day MHPSS activities in the governorate;
• Ensure Community Based PSS is delivered according to internal MHPSS guidelines
• Carry out all tasks respecting key protection principles including but not limited to: PSEA, do no harm, non-discrimination, confidentiality, accountability and need-to-know principles;
• Represent the organization at general coordination working groups and clusters with donors, humanitarian actors and local authorities, when requested;
• Ensure adherence of PSS Workers and Psychologists to protection principles, code of conducts and internal SOPs;
• Ensure the Referral Database is updated on a weekly basis and submitted to the
• Review the work of the Psychologists and PSS / Social workers to ensure that the PSS needs of the community are addressed through our intervention
• Ensure weekly activity plans are created and clearly displayed in PSS activity locations;
• Manage all requests for information/intervention from the PM;
• Write and submit weekly/monthly reports to the PM;
• Ensure dissemination of clear and reliable information on service provision and other pre-selected key topics;
• Conduct an initial assessment with new PSS Workers; prepare & implement a tailored induction plan including shadowing, observing and conducting role plays;
• Identify staff gaps and training needs when they arise and communicate them to the Protection Program Referent and MHPSS Specialist for his/her action;
• Direct supervision of PSS Workers and Psychologists;

Specific Duties:

• Assist Project Manager in the planning and facilitation of the induction process for all newly recruited PSS Workers and Psychologists on protection principles, the case management process, the relevant SOPs and the data filing and storing procedures (and other relevant topics);
• Ensure proper storage of sensitive data through a correct use of internal databases;
• Ensure that the PSS needs of the community are properly assessed, maped and
• Ensure the Referral Database is updated on a weekly basis and submitted to the Project Manager
• Any other tasks assigned by the MHPSS Specialist / Protection Coordinator.
• analyzed and work with the Program Protection Referent and MHPSS specialists to fine tune our intervention to address the needs
• Ensure the MHPSS Platform is updated on an ongoing basis; review entries and
• Plan and design the Community Based PSS activities in collaboration with the
• Ensure PSS workers have the appropriate respurces necessary for conducting group activities
• Receive external and internal referrals in line with set criteria and allocate them amongst Psychologists/PSS workers; ensure that referring agencies receive timely feedback on actions taken, when necessary and appropriate in light of confidentiality requirements.
• Ensure all tools for assessment and measuring impact are used properly by the team
• Assist the Program Protection Referent in planning and delivering capacity building training for PSS Workers and Psychologists;
• Protection Project Referent are followed by the team and provide feedback to them
• Ensure that the Guidance and advice provided by the MHPSS specialist and
• highlight any discrepancies to the Program Protection Referent or PM;
• Specialists, the Program Protection Referent and all the team members, accordingly to INTERSOS guidelines on PSS activities;
• Ensure all Community spaces - WGFS/ CFS are designed as per internal and
• International guidelines and collaboration with CBPO in the establishment of the same

Education & Professional Requirements
Education:

• Bachelor’s degree or HND in Social Work, Psychology, Sociology, or equivalent is an asset

Professional experience:

• Strong knowledge of psycho-social programming in the humanitarian context.
• Minimum two (2) years of relevant work experience (of which preferably one year in a supervisory role);
• Previous working experience with IDPs, refugees and/or returnees;

Professional requirements:

• Computer literacy (Word, Excel, Power Point)
• Strong technical knowledge in protection and psycho-social support

Personal requirements:

• Good interpersonal and communication skills
• Ability to train people, facilitate training and build participants’ knowledge and skills
• Ability to show empathy
• Strong planning and organizational skills
• Confidentiality, respect and non-discriminatory attitude
• Good analytical and reporting skills
• Ability to work well under pressure
• Good leadership skills

Languages:

• Knowledge and fluency in English and local languages (Hausa and Kanuri) will be an asset.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only applicants whose competencies meet the requirements of the position will be contacted.
• Interested candidates should attach their CV with a Cover Letter following this format: “Surname_ Position you applied for”; and click submit to complete the application process (Only PDF attachment will be accepted)