IT Sales Account Manager

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. The three major arms are: Consulting, Recruitment and Training.

Alfred & Victoria Associates has become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession.

Location: Ikeja, Lagos
Employment Type: Full-time

Job Purpose

• The role serves to understand the customer's demands, plan on how to meet these demands, and generate sales for the company as a result.
• The purpose of this job role is to create long term relationships with the portfolio of assigned customers.
• The job role ensures the sales of the company’s products and services within a defined line of business (LOB).
• Ensures consistent, profitable growth in sales revenues within the LOB through execution of agreed sales strategies.

Key Responsibilities

• Attending client’s meetings.
• Ensure excellent customer satisfaction working with customers.
• Identify new sales opportunities within existing accounts to maintain a client-account manager relationship by up-selling and cross-selling.
• Preparation of Proposal, bids and quotes.
• Participate in all sales meetings along with attendance of Tech shows as required.
• Provide feedback from customers and ensure resolution of issues (if any).
• Meet targets and deadlines for accounts.
• Identify / manage and escalate / solve conflicts with clients.
• Generate sales for a portfolio of accounts and reach the company's sales target.
• Interact and coordinate with the sales team and other staff members in other departments working on the same account.
• Identify clients’ budgets.
• Maintain and update customer contact records.

Key Result Area

• A satisfied clientele portfolio.
• A cordial and efficient synergy between the sales team and the technical team.
• Achievement of the LOB’s sales target.
• Maintain a good working relationship with team members.

Requirements
Experience & Education Requirements:

• A minimum qualification of first degree in any related field.
• A minimum of 4 years in sales role in an active capacity (IT Sector).
• Experience in a target-driven environment is an added advantage.

Knowledge Requirements:

• Product / Solutions Knowledge.
• Market Knowledge.
• Customers’ knowledge.
• Competition’s knowledge.

Skill Requirements:

• Presentation skills.
• Negotiation skills.
• Negotiation skills.
• A passion for selling.
• Active listening skill.
• Effective communication skills.
• Relationship management skills.
• Leadership skills.
• Effective writing skills.
• Good prospecting skills.
• Rapport building on skill.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email.

Note: If your competence, career goals and aspirations are in alignment with the requirements of this job role, kindly apply.