ICT Officer Job

Naji Realties is a leading hospitality and real estate company in Nigeria, dedicated to providing exceptional services and experiences that exceed our customers' expectations. With a strong presence in Abuja and Lagos, our experts are passionate about delivering top-notch solutions in property development, management, and hospitality.

If you share our values and passion for excellence, we invite you to explore career opportunities with us. At Naji Realties, we foster a culture of growth, learning, and collaboration. Be part of our dynamic team and help us shape the future of hospitality and real estate in Nigeria.

Description

• We are seeking a highly skilled and enthusiastic IT Support Officer to join our team, providing technical assistance and support to our employees and customers.
• The successful candidate will have excellent problem-solving skills, a strong technical background, and exceptional communication skills.

Key Responsibilities

• Provide technical support and troubleshooting for hardware, software, and network issues
• Respond to IT requests and incidents in a timely and professional manner
• Install, configure, and maintain computer systems, software, printers, and other IT equipment.
• Monitor and resolve technical issues related to network connectivity, email, and internet access
• Collaborate with other IT teams to ensure seamless integration of systems and services
• Perform routine system updates, backups, and maintenance checks
• Document and maintain accurate records of IT support activities and resolutions
• Liaise with external vendors’/service providers when necessary
• Recommend system improvements to enhance efficiency and security
• Stay up-to-date with the latest technologies and trends in IT support and services.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology and other related fields
• 2+ years of experience in IT support or a related field
• Must reside in Abuja preferably around Utako
• Strong technical knowledge of computer systems, software, and networks
• Familiarity with IT support tools and remote troubleshooting
• Excellent problem-solving and analytical skills
• Effective communication skills and ability to support non-technical users
• Ability to work in a fast-paced environment and prioritize tasks efficiently
• Relevant certifications in IT support, such as CompTIA A+ or ITIL Foundation.

Method of Application
Interested and qualified candidates should their CV to: [email protected] using the Job Position as the subject of the mail.