Housekeeping Officer (Female)

We are recruiting to fill the position below:

Job Title: Housekeeping Officer (Female)

Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking a dedicated and detail-oriented Housekeeping Officer to join our team.
• The ideal candidate will be responsible for maintaining the highest standards of cleanliness, hygiene, and guest comfort while ensuring excellent service delivery.

Key Responsibilities

• Clean and maintain guest rooms, public areas, and assigned sections in accordance with established standards.
• Replace linens, towels, toiletries, and other guest amenities as required.
• Adhere to health, safety, hygiene, and hotel operational standards.
• Ensure proper handling, storage, and use of cleaning chemicals and equipment.
• Respond promptly and professionally to guest requests and complaints.
• Report maintenance issues, damages, and safety concerns promptly.
• Maintain housekeeping supplies and report inventory shortages.
• Inspect rooms to ensure cleanliness and readiness before guest occupancy.
• Support the housekeeping team in achieving departmental goals and maintaining exceptional guest satisfaction.

Requirements

• Excellent interpersonal and communication skills.
• Professional appearance with a positive attitude.
• Ability to work flexible shifts, including weekends and public holidays.
• Minimum of OND, HND, or Bachelor's Degree in any relevant discipline.
• 7 - 10 years of housekeeping experience, preferably in a reputable hotel or hospitality establishment.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.