Experienced Technical Field Advisor

We are recruiting to fill the position below:

Job Title: Experienced Technical Field Advisor - Controls

Job ID: 26-2625
Location: Nigeria (Remote)

Job Summary

• Will work within defined parameters to make decisions, apply concepts to issues of great complexity, and resolve issues through immediate action or short-term planning at customer power generating facilities.
• The TFA, having completed the needed competencies, will contribute to the management of site activities including planning, organizing, integrating, and monitoring of resources such as labor, tools and technical assistants as required to complete the work scope according to contractual requirements.

Essential Duties & Responsibilities

• Prepare timely and accurate technical reports for customer records and a reference for future outages
• Signs off on all changes implemented.
• Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
• May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.
• Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product knowledge.
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites
• Ability and willingness to work holidays, weekends and overtime as required by field assignments
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation
• Perform aftermarket upgrades that need to be performed at the site level.
• Respond to requests for emergency repairs and services to troublesome equipment
• Drive customer satisfaction through commitment to quality.
• Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
• Ensure all parts needed for the job are shipped to the site
• Perform walk-downs during installation to ensure that the customer’s contractors are working properly.
• Manage, perform, coordinate the management of site activities
• Extensive travel to and from projects and various field assignments will be required

Required Qualifications & Experience

• Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment
• English proficiency required.
• Extensive travel to and from projects and various field assignments will be required
• 5+ years of experience in a field services or power generation equipment maintenance position
• Technical / University Degree or qualifying experience or a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role
• Successful completion of required level II training programs is a minimum requirement

Desired Characteristics:

• Experience and training on Alstom, Siemens, or other OEM equipment
• Strong organizational and project management skills
• Qualified level. Has the knowledge and skill to actively support field service activities and be aware of where to seek answers to questions as they arise. Has experienced successful installations.
• Extensive Field Engineering Services experience
• Strong oral and written interpersonal, communication, and leadership skills
• Strong business acumen and ability to sell GE products to the customer