Experienced Sales Executive Job

Beem Farm Foods is a fast-growing food processing and protein brand serving thousands of households across Lagos.

Job Location: Surulere, Lagos
Employment Type: Full-time

Job Description

• We are on a mission to provide families and businesses with healthy, ready-to-cook and ready-to-eat smoked proteins produced under hygienic, NAFDAC-compliant conditions.
• Our promise of hygiene, safety, and convenience drives everything we do.

Role Overview

• The Sales & Customer Service Representative is responsible for managing customer interactions from inquiry to purchase, ensuring excellent service delivery, and achieving weekly and monthly sales targets.
• This role requires strong communication skills, product knowledge, and the ability to convert inquiries into repeat customers while maintaining Beem Farms’ reputation for exceptional customer experience.

Key Responsibilities

• Sales & Conversion Engage with customers via WhatsApp, phone, and social media DMs to drive sales.
• Convert inquiries into confirmed orders while maintaining a high conversion rate.
• Cross-sell and upsell Beem products based on customer preferences.
• Meet weekly and monthly sales targets as set by the Head of Sales.
• Customer Relationship Management Maintain a positive and professional attitude in all interactions.
• Manage the customer journey: lead ? sale ? delivery ? feedback ? repeat purchase.
• Follow up with customers after sales to ensure satisfaction and encourage loyalty.
• Handle objections such as pricing and delivery concerns confidently and persuasively.
• Customer Service Excellence Respond promptly and professionally to inquiries, complaints, and feedback.
• Keep accurate records of customer communications and orders.
• Coordinate with the operations and logistics teams to ensure timely and accurate deliveries.
• Provide support during promotional campaigns, sales drives, and events.
• Reporting & Documentation Update daily sales and customer tracking sheets.
• Submit weekly performance and feedback reports.
• Suggest ideas to improve sales processes, service quality, and customer satisfaction.

Requirements Education & Experience

• Minimum of OND / NCE (Bachelor’s Degree preferred).
• At least 1–2 years of experience in sales, customer service, or related roles — preferably in FMCG, food, or e-commerce sectors.

Skills & Competencies:

• Excellent communication (written and verbal) and interpersonal skills.
• Proficiency in Microsoft Excel and Word for reporting and documentation.
• Strong understanding of customer psychology and sales conversion techniques.
• Confident in using WhatsApp Business, Instagram DMs, and digital communication tools.
• Attention to detail and the ability to multitask under pressure.
• Team player with a positive attitude and integrity.
• Performance Metrics Weekly sales target achievement (%).
• Customer conversion and repeat purchase rate.
• Customer satisfaction and response time.
• Accuracy of reports and communication quality.

Compensation

• Salary: N150,000 - N180,000 / month.
• Competitive base salary.Performance bonuses and growth opportunities within the company.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the mail.