Customer Relationship

We are recruiting to fill the position below:

Job Title: Customer Relationship / Front Desk Officer

Location: Abuja

Role Summary

• First point of contact; deliver excellent client service, manage front- desk operations and basic transactions while ensuring KYC/AML compliance.

Key Responsibilities

• Support client onboarding and verify documentation.
• Greet clients, manage reception, calls and appointment scheduling.
• Update CRM and maintain accurate client records.
• Refer sales opportunities to Relationship Managers; handle complaints/escalations.
• Process basic cash and account transactions; reconcile daily.

Requirements

• Familiarity with core banking systems, CRM and MS Office.
• Diploma / Bachelor’s in Business / Finance or related fields
• Strong communication, numeracy, attention to detail and integrity.
• 1–3 years in front office / teller role (financial services preferred).

What we offer

• Staff benefits
• Training
• Career progression.
• Competitive salary; N150,000 / Month net pay