Credit Control Officer

We are recruiting to fill the position below:

Job Title: Credit Control Officer

Location: Lagos
Job type: Full-time
Industry: Pharmaceutical Manufacturing

Job Summary

• The Credit Control Officer will be responsible for managing the company’s credit and receivable processes to ensure timely collection of outstanding debts, effective monitoring of customer accounts, and reduction of bad debts.
• The ideal candidate must possess strong analytical, reconciliation, and customer relationship management skills with experience in credit control operations, preferably within a pharmaceutical manufacturing company.

Key Responsibilities

• Reconcile customer statements and resolve payment discrepancies promptly.
• Liaise with the Sales and Finance departments to resolve customer billing and payment issues.
• Investigate and resolve disputed invoices or account irregularities.
• Prepare ageing analysis reports and provide regular updates on outstanding receivables.
• Monitor post-dated cheques and customer payment schedules.
• Ensure compliance with the company’s credit policy and procedures.
• Maintain accurate records of customer transactions, payments, and recovery activities.
• Ensure proper documentation and filing of credit-related records.
• Prepare weekly and monthly debt recovery reports for Management review.
• Monitor customer accounts to ensure timely payment of outstanding invoices.
• Review customer credit limits and recommend adjustments where necessary.
• Reduce overdue debts and improve cash flow through effective debt recovery strategies.
• Support the preparation of financial reports relating to receivables and collections.
• Follow up with customers on overdue accounts through calls, emails, and official correspondence.

Requirements / Qualifications

• Good analytical, reconciliation, and reporting skills.
• Minimum of 5 years’ experience in Credit Control, Accounts Receivable, or related finance role, preferably in a pharmaceutical manufacturing company.
• Ability to work under pressure and meet deadlines.
• Experience with accounting software or ERP systems is an added advantage.
• Strong knowledge of credit control procedures and debt recovery processes.
• Bachelor’s Degree or HND in Accounting, Finance, Economics, Business Administration, or related discipline.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office applications, especially Excel.
• High level of integrity, accuracy, and attention to detail.

Key Competencies:

• Time management and organizational ability
• Attention to detail and accuracy
• Analytical and problem-solving skills
• Customer relationship management
• Communication and negotiation skills
• Account reconciliation
• Credit management and debt recovery
• Financial reporting