Capability Manager Job

Alan & Grant - Our client offers culinary solutions in several countries of Europe and Africa.

Job Location: Lagos
Employment Type: Full-time
Industry: FMCG / Foods / Beverage

Job Summary

• The Capability Manager will be responsible for strengthening the capabilities of the sales organization by designing and implementing training, coaching, and performance development initiatives.
• The role will leverage strong field sales experience to build practical, execution-focused capability programs that improve sales effectiveness, route-to-market execution, distributor management, and customer engagement.

Key Responsibilities
Commercial Capability Development:

• Design and implement capability programs to improve salesforce effectiveness and execution standards.
• Identify capability gaps across sales teams, distributors, and field execution processes.
• Develop structured learning journeys for sales roles across different levels.
• Embed best practices in route-to-market execution, territory management, and customer engagement.

Training & Facilitation:

• Deliver impactful training sessions, workshops, and field coaching programs.
• Provide on-the-job coaching to sales managers and field teams.
• Develop training materials, playbooks, toolkits, and standard operating procedures.
• Support onboarding programs for new commercial employees.

Performance Improvement & Sales Excellence:

• Partner with commercial leaders to improve productivity and sales performance.
• Drive initiatives focused on revenue growth, market penetration, and execution excellence.
• Support implementation of sales processes, tools, and performance management frameworks.
• Monitor adoption of capability programs and ensure behavioral change in the field.

Stakeholder Collaboration:

• Work closely with Sales, Marketing, Supply Chain, and HR teams to align capability initiatives with business priorities.
• Support leadership development for sales managers and supervisors.
• Engage external training partners where required.

Monitoring & Reporting:

• Track training effectiveness, sales capability improvements, and performance outcomes.
• Analyze field performance data to identify improvement opportunities.
• Provide regular reports and recommendations to leadership.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 7–10 years of commercial or sales experience, preferably within FMCG.
• Professional certifications in Sales, Coaching, or Learning & Development are an advantage.
• Proven track record of strong field sales performance and leadership.
• Experience coaching or developing sales teams is highly desirable.
• Prior exposure to training, facilitation, or capability development is an advantage but not mandatory.