Sales Administrative Officer

Amo Farm Sieberer Hatchery Limited has a Vision to be the market leader in the Day Old Chicks market; through exceptional quality products and services that will guarantee profitable poultry farming.

The Company produces high-quality Day-Old Chicks and Point of Cage Pullets. Over the years, we have remained focused on our main objective to produce high quality chicks, in a highly hygienic environment leveraging innovative solutions grounded in Research and Development.

Location: Awe, Oyo
Employment Type: Full-time

Job Purpose

• The Sales Admin Officer plays a key role in facilitating smooth sales activities, supporting strategic decisions, and driving the efficiency of the sales function at Amo Farm.
• To provide comprehensive administrative and reporting support to the sales team, ensuring effective coordination of sales operations, timely processing of sales data, and the generation of accurate reports.

Roles and Responsibilities
Sales Operations Support:

• Coordinate internal meetings, prepare minutes, and follow up on deliverables with sales team members.
• Assist in implementing sales initiatives, promotions, and campaigns.
• Serve as a central coordination point for the sales team, assisting with day-to-day administrative requirements.
• Track sales performance metrics and support the National Sales Manager in preparing data for reviews and forecasts.

Sales Reporting & Data Management:

• Consolidate daily, weekly, and monthly sales reports from the team.
• Maintain up-to-date records of customer transactions, pricing, discount structures, and sales performance data.
• Ensure proper filing, archiving, and retrieval of sales records and correspondence.
• Track Key Performance Indicators (KPIs) for sales representatives and regions and provide timely updates to management.

Customer & Order Coordination:

• Coordinate with logistics and finance teams to follow up on deliveries, invoicing, and payments.
• Prepare and validate order summaries, invoices, and pricing information for accuracy before circulation.
• Support the sales team in managing key customer accounts by tracking orders, outstanding deliveries, and customer requests.

Process Compliance & Documentation:

• Assist with tracking and resolving sales team issues, such as pricing discrepancies, pending approvals, or customer complaints.
• Ensure all internal sales documents are accurately completed, approved, and processed in line with company policy.
• Maintain a database of approved customers, pricing tiers, contracts, and related documentation.

Communication & Stakeholder Support:

• Assist with internal and external communication involving key sales operations, project updates, or customer engagement activities.
• Coordinate responses to inquiries, information requests, and administrative issues for the sales function.
• Act as the communication liaison between the sales team and other departments.

General Administrative Duties:

• Serve as office support for the Team.
• Support meeting arrangements and logistics for the sales team as needed.
• Assist with vendor or partner engagement under the direction of the National Sales Manager.
• Manage the sales calendar including team schedules, deadlines, and reporting timelines.

Requirements
Qualification:

• Strong proficiency in Microsoft Excel, Word, and PowerPoint; experience with CRM, ERP, or sales software is a plus.
• Bachelor’s Degree in Business Administration, Marketing, Economics, or any related discipline.
• 2–3 years of experience in a sales support or administrative role within a structured business environment (FMCG, Agribusiness, or Retail preferred).

Required Skills and Competencies:

• Strong Customer Orientation.
• Excellent Verbal & Written Communication.
• Integrity and Professionalism.
• Process & Documentation Management.
• High Attention to Detail.
• Organization & Prioritization.
• Sales Data Analysis & Reporting.
• Interpersonal & Relationship Building Skills.
• Ability to Multitask and Work Under Pressure.

Expected Behavioural Competencies:

• Continuous Improvement Mindset.
• Professional Image Representation.
• Strong Ethical Conduct.
• Initiative & Proactivity.
• Timeliness & Responsiveness.
• Dependability & Accountability.
• Collaboration & Teamwork.