Operations Associate Job

Natural Girl Wigs is a hair science lab that develops the famous ReXI™ Lab Made Hair and builds delightful hair brands that ride on the strength of our innovative ReXI Lab Made Hair technology. We bring ethical and stylish Instant Glam to millions of women worldwide.

We are recruiting to fill the position below:

Job Position: Operations Associate

Job Location: Yaba, Lagos
Employment Type: Full-time

What you will do

• Ensure smooth and accurate order fulfillment operations across the business.

Who we are looking for

• A dynamic and reliable individual who is highly organized, detail-oriented, and comfortable working with systems. You should be able to follow structured processes, manage tasks efficiently, and maintain accuracy in a fast-paced environment.

Who this role is for

• You’re not just looking for a role where you complete tasks and move on.
• You want to work in an environment where organization matters, accuracy is critical, and your ability to stay on top of operations directly impacts the business. You take pride in getting things right, from packing orders correctly to ensuring records are properly updated.
• You’re the type of person who notices when something is off; a missing order, an incorrect entry, or a delay in dispatch, and you take responsibility to fix it. You don’t wait to be reminded. You stay ahead of your work and ensure nothing slips through the cracks.
• You’re comfortable using tools like Shopify and spreadsheets, and you’re confident following clear systems and processes. You understand that consistency and attention to detail are what keep operations running smoothly.
• This role sits at the core of our daily operations. It’s for someone who values structure, takes ownership of their responsibilities, and understands the importance of accuracy and timeliness in execution.
• You will not be micromanaged, but you will be expected to work with discipline, stay organized, and deliver consistently at a high standard.
• Our environment is structured and performance-driven. We value Speed in execution, Teamwork in how we operate, Respect in how we communicate, Initiative in how we solve problems, Visibility in how work is tracked and communicated, and Excellence in the standard of output. These are not just values, they define how we work every day.
• This role is not for you if you struggle with organization, overlook details, or need constant supervision. It is for you if you are dependable, proactive, and take pride in doing your work accurately and efficiently.