Consumer Banking Officer Job

Regent Microfinance Bank Limited is licensed by the Central Bank of Nigeria (CBN) to operate as a Microfinance Bank. Regent Microfinance Bank is focused on Small and Medium Scale Enterprises, Traders, Farmers, the underserved and those with a flair for true high returns on investments. We are strategically positioned to provide excellent services to our customers and exceed all service expectations.

We are recruiting to fill the position below:

Job Position: Consumer Banking Officer

Job Location: Abuja
Employment Type: Permanent

Role Description

• This is a full time onsite role for a Consumer Banking & Payroll Lending Officer, located in Abuja.
• The Consumer Banking & Payroll Lending Officer will be responsible for loan origination, underwriting, and providing exceptional customer service.

Responsibilities

• Drive acquisition of new customers for consumer banking and payroll lending products.
• Build and manage strong relationships with employers, payroll partners, and individual clients.
• Evaluate and process loan applications in line with credit policies.
• Monitor loan performance, ensure timely repayments, and support recovery efforts.
• Cross-sell other retail banking products (savings, current accounts, digital channels).
• Provide financial advisory and ensure excellent customer service delivery.
• Maintain compliance with banking policies, procedures, and regulatory standards.
• Prepare periodic reports on loan portfolio, customer acquisition, and performance.

Qualifications

• Bachelor’s Degree in Finance, Economics, Business Administration, or related discipline.
• 2 - 4 years of experience in retail/consumer banking, payroll lending, or credit operations.
• Experience with Loan origination and underwriting processes
• Excellent relationship management skills
• Strong attention to detail and analytical skills
• Effective communication and interpersonal skills
• Ability to work in an on-site role in Abuja
• Strong knowledge of loan products, credit analysis, and risk management.
• Proven track record in sales, business development, and customer relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• High level of integrity and attention to detail.
• Proficiency in Microsoft Office Suite and core banking applications.

What We Offer

• Competitive compensation and performance based incentives.
• Continuous learning and professional development opportunities.
• A supportive and innovative work environment.
• Opportunities for career growth within the bank.

Method of Application
Interested and qualified candidates should submit their application or send their CV to: [email protected] using “Consumer Banking Officer” as the subject of the mail.