Business Lead, Frame

???? Description

• Growth: Own customer acquisition; build growth motions and pricing.
• Client experience: Own NPS, retention, and onboarding design.
• Team: Manage the CPA/CFP team; hire future planners and staff.
• Operations: Build scalable onboarding and tax filing workflows.
• Brand & content: Build Frame's voice and content to drive demand.
• Partnerships: Identify and execute partnerships that drive acquisition.

???? Requirements

• Impactful growth leadership with track record of results.
• Experience building or scaling a customer-facing business (founder/early operator).
• Cross-functional leadership across operations, service, growth.
• AI-native mindset; uses AI daily to improve service delivery.
• Strong written and verbal communicator; voice of the brand.
• Comfortable with ambiguity, rapid iteration, wearing many hats.

???? Benefits

• Ownership of a full business; growth, marketing, partnerships, and P&L.
• Significant equity at the ground floor, backed by major VC funding.
• Opportunity to build the category-defining AI financial planner.
• Small, high-trust, autonomous team.

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