Administrator: Workshop Job

DP World - We exist to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,100 employees spanning 74 countries on six continents. We are pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

We are recruiting to fill the position below:

Job Position: Administrator: Workshop

Job Location: Aba, Abia

Job Function

• As the professional responsible for initiating vehicle services and repairs, you play a crucial role in the customer service and operational documentation processes.
• Your tasks include ascertaining performance issues and requested services, verifying warranty and service contract coverage, developing estimates, and opening job cards.
• Maintaining strong customer rapport is a key aspect of your responsibilities, ensuring clear communication and satisfaction throughout the service or repair process.

Requirements

• HND or equivalent qualification in Mechanical engineering.
• Minimum 3 - 5 years of experience in a Truck and Trailer Workshop.
• Knowledge of Applicable Legislation as well as Policies and Procedures.
• Understanding of workshop processes & systems.
• A good team player capable of delivering results under pressure and to strict deadlines.
• Customer Focus Oriented / Customer friendly attitude.
• Sufficient all-round Trailers experience also required.