Technical Service Engineer (Cabin and Ife)

We are are recruiting to fill the position below:

Job Title: Technical Service Engineer (Cabin and Ife)

Location

Role Description

• The Technical Services Engineer — Cabin & IFE main responsibility is to handle problems and issues related to aircraft cabin interior and related systems as per assigned ATA Chapters* (11, 23, 44, 25, 35, 38 & 52). He/she must ensure that all related systems under his responsibility are complied with the latest applicable standards.
• To ensure that aircraft are compliant with all required airworthiness regulations at an acceptable level of reliability and are maintained to support Air Peace Ltd operational requirements.
• Note that related systems may mean the Full ATA or part of it as some ATA may be shared between the System engineers and the Cabin and IFE engineer.

Key Responsibilities
Responsibilities include but are not limited to:
Continuous Airworthiness:

• Initiate modifications to improve performance and reliability and reduce costs of maintenance without compromising airworthiness standards.
• Evaluate technical and commercial proposals, retrofit modifications, and companyoriginated engineering change requests.
• Service Bulletins modifications in his/her respective ATA Chapters.
• MOM, CN, Advice Notes, Leaflets, amendments to maintenance manuals etc.
• Review and evaluate monthly reliability reports and find solutions to problems related to Cabin & IFE components or systems that exceed alert levels.
• Prepare, coordinate and present Engineering Orders, Modifications,
• Monitor and evaluate mandatory Airworthiness Directives and review
• Evaluate and embody other manufacturers' Technical Documentation in his/her respective ATA Chapters such as Service Letters, FTD, SIL, SNL,
• Engineering Drawings based on OEM data and review them before their embodiment.

Technical Support:

• Assist in developing, defining and maintaining Air Peace Ltd cabin standards. The cabin standard will describe both the appearance and maintenance levels within the cabin.
• system problems or technical projects as required from time to time.
• Program, MEL (cabin sections) and NEF deferral list under the authority's guidelines and Air Peace specific maintenance requirements.
• Evaluate maintenance agreements with thirdparty organizations.
• Prepare product specifications and work with the Engineering
• Assist Maintenance in the resolution of cabin defects and other technical issues. e.g. AOG support and clarification of technical data, etc.
• Evaluate related maintenance agreements for interiors equipment.
• Participate in the Technical aspects of major projects such as the purchase of new equipment, new aircraft, major modifications, and the use of major maintenance contractors.
• Manage software upgrades and configuration on IFE systems.
• Maintain communications with OEMs, MROs, Vendors and other internal departments by providing liaison role between them and maintenance on
• Manage content uploads (bimonthly/quarterly) for serverbased IFE systems.
• Assist in developing, defining and maintaining the Cabin Maintenance
• Procurement department in preparing requests for information, requests for proposals and purchase agreement documents for the selection of new Cabin and IFE components or systems.
• Perform other departmental duties related to the position as directed by the Manager Technical Services Engineering or Head of CAMO.

Compliance and Documentation:

• Evaluate technical specifications of new or used aircraft and equipment for possible induction into Air Peace fleet.
• cabin reconfigurations and LOPA changes to ensure compliance with the regulatory authority
• Ensure compliance with all regulatory requirements, cabin standards and airline quality systems & policies regarding aircraft operations, maintenance and parts reliability.
• Define the layout and specifications to satisfy Air Peace and other regulatory requirements.
• Initiates purchase of chosen product. Develop, approve and manage
• Evaluate and coordinate with vendors so that chosen Cabin & IFE products are costeffective, reliable and meet the company's & authorities' requirements.

Compliance and Documentation:

• Participate in continuous improvement initiatives to identify root causes and provide corrective actions to improve cabin appearance and passenger comfort.
• Attend Reliability meetings, monitoring and analyzing reliability reports.
• Closure of occurrence reports and audit findings assigned.
• Contribute to the evaluation and effectiveness of the Cabin Maintenance Program.

Health, Safety, and Environment (HSE)

• Assist Safety Department in Technical assessments as a part of Investigations as and when required.
• maintain a safe working environment and contribute to the continuous improvement of safety practices.
• Technical Services Engineering department.
• Services Engineering environment.
• Adhere to all safety protocols and regulations within the Technical
• Report any safety hazards, incidents, or near misses to the appropriate personnel.
• Maintain a clean, organized, and safe working environment in the
• Participate in safety drills, HSE training programs, and initiatives to

Support and Coordination:

• Provide training, guidance and development of junior Technical Services
• Participate in departmental meetings and provide input on Cabin & IFE systems improvement.
• Engineering personnel as required.

Knowledge, Skills and Experience

• Strong organizational, time management, attention to detail, problemsolving ability, excellent communication, interpersonal and teamwork skills.
• The position is based in the CAMO department.
• Proven experience in leading and managing a team in a fastpaced environment.
• thinker that can anticipate industry trends and mastermind innovative solutions.
• Ability to adapt in a fastpaced, dynamic environment and a forward
• 5+ years' experience in CAMO area, specifically in (Cabin / IFE) (Technical Services/Development/ Systems) engineering discipline.
• Standard work hours with occasional requirements to work during peak periods or AOG situations and Minimal travel required.
• Proficient in the use of MS Office applications, and familiarity with aviation regulations.
• Bachelor's Degree in Engineering or Aeronautic Engineering field or a related field.
• Commitment to safety and quality.

Competencies
Reliability:

• Projects execution and assignments handling per plan.
• Ontime evaluation and compliance of SBs, ADS, and other nonscheduled task requirements.
• Improve Aircraft Cabin & IFE Reliability
• Review of quarterly Customer Survey Report and come up with solutions.
• Provide clear and concise Engineering Orders(EO) and Work Orders(WO)
• Configuration Management for all IFE systems and softwares.
• Actively engaging in respective fleet teams calls with Cabin & IFE
• Ontime part identification and advice for all EOs/WO.
• Reliability studies for major Cabin & IFE issues 3 Reliability Review
• vendors as applicable
• Engineering Comments, 1 Engineering Reports (ER) per quarter.
• Ontime evaluations:

Ontime evaluations:

• Zero penalty, sanction from the Authority due to ineffective maintenance, records, deviation from approved procedures and compliance issues.
• Audit Results: Achieve no major findings in internal or external audits related to inventory management, compliance, or safety. Zero audit findings of level 1.
• and ensure 100% compliance with HSE policies and participation in safety initiatives.
• Work towards internal customers' requirements and fulfilling targets.
• 95% closure of all nonconformances in the allotted time.
• Safety consciousness in all activities
• NonConformance: Reducing the number of nonconformances from quality audits (Both internal and external) as assigned
• Avail maintenance recommendations to resolve the Cabin & IFE defects for the aircraft within 4 hours.
• Ontime addressing of customer sensitive action items or assignments (Seat, Galley, Lavatory, Galley Equipment, etc.)
• Regulatory Compliance Rate: Achieve 100% compliance with regulatory and internal standards for Aircraft operations and ensuring all documentations are properly filed/archived.
• Safety and HSE Compliance: Zero accidents and incidents of safety violations or hazardous material mishandling within the technical stores,