IT Administrator

We are recruiting to fill the position below:

Job Title: IT Administrator

Location: Agbara, Lagos
Job Types: Full-time

Job Summary

• The IT Administrator is responsible for monitoring IT operations to ensure that enterprise networks and security systems perform at optimal levels.
• The role evaluates, recommends, and leads the implementation of networking and security solutions.

Responsibilities

• Ensure continuous, reliable network operations and monitor fire and access control systems.
• Document system configurations, changes, and procedures.
• Monitor and resolve ServiceDesk (Jira) tickets, providing remote and on-site support.
• Ensure security, availability, and optimal use of cloud-based systems and services. Monitor and support Microsoft Dynamics NAV and enterprise applications.
• Monitor systems for security breaches, review logs, and perform regular security scans.
• Administer Microsoft 365 user accounts, permissions, and cloud storage provisioning.
• Manage, upgrade, and maintain IT hardware, servers, operating systems, and enterprise networks (LAN/WAN).
• Provide technical and backend support to business units, Helpdesk teams, and IT Administrators.
• Deploy and manage security tools including BitLocker, VPNs, identity agents, and antivirus solutions.
• Manage and administer Microsoft SQL Server 2019 to support database operations.

Qualifications & Experience

• Strong expertise in Windows Server and workstation operating systems, Microsoft 365, and server environments.
• Linux Certified Administrator, CompTIA, Networking or ITIL, CCNA will be an added advantage.
• Professional interpersonal skills with the ability to collaborate across all levels of the organisation and within cross-functional teams.
• Bachelor's Degree or Higher National Diploma (HND) in Computer Science, Information Technology, or any other related fields.
• 4 - 6 years’ experience in a similar role.
• Microsoft Certified Professional (Solution Expert, Associate).
• Good communication and documentation skills.
• Advanced knowledge of Active Directory (Azure AD and On-Prem), DNS, SSO, AD Certificate Services, and Windows-based management services.