Telecollections Manager at OTP Internet Technology (9credit)


OTP Internet Technology was established in 2019 as a financial services company that gives loans online. Our App is on google play store as 9credit.

We are recruiting to fill the position below:

Job Title: Telecollections Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

  • Oversee the business’ financial collections department
  • Supervise collections team to ensure all loan repayments are made in a timely fashion
  • Negotiate loan repayment plans where necessary
  • Minimize the company’s financial losses from bad loans
  • Report the collection department’s progress and statistics
  • Present collections performance information to management or their department to highlight trends or achievements.
  • Handle escalated delinquent accounts
  • Be involved in interviews for new members of the collections team
  • Train and retrain new collections team members
  • Performance management and evaluation of the collections team
  • Ensure that all company policies regarding loans collections are adhered to by the collections team
  • Motivate staff accordingly

Job Specification

  • A degree in a related field with minimum second class lower grade; A master’s degree is a plus
  • Minimum four years of progressive work experience in a similar role, with at least one on a managerial or supervisory level in a closely related fin-tech loan company.
  • Strong leadership skills
  • Knowledge of high volume collections, credit authorization, and billing procedures and practice
  • Highly proficient in computer software programs such as word processors, spreadsheet programs and database systems
  • Strong data analysis and arithmetic skills

N200,000 – N400,000 /  Month

Deadline: 30th November, 2020.

How to Apply
Interested and qualified candidates should forward their CV and Cover Letter to: using the “Job title” as the subject of the email.

Note: Only qualified candidates will be contacted.


This job originally appeared elsewhere

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