Job Overview

  • Job Title Strategic Account Manager, Sales
  • Hiring Organization Remote Technology, Inc.
  • Company Website https://remote.com/
  • Remote Locations Worldwide
  • Job Type  Remote, Full-Time

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Strategic Account Manager.

Job Responsibilities

  • Meet and exceed quota
  • Direct the entire sales cycle pre-sale through post-sale
  • Cultivate a partnership perspective for both parties with a win-win mentality
  • Partner with strategic clients to achieve their goals and identify new opportunities for business value
  • Presentation to clients including Platform walkthroughs
  • Own the customer relationship and collaborate strategically with internal and external stakeholders to solve client challenges
  • Understand the specific industry, company and role-based challenges of the clients you work with
  • Ensure customer feedback is communicated back to internal collaborators and action taken
  • Stay current with hiring strategies, and the countries our clients are doing business in.
  • Self-generate leads and opportunities by outbound prospecting

Job Requirements

  • Strong written and verbal communication skills in English (other languages a plus)
  • 5+ years of previous successful experience in a Relationship Management/Strategic Account Management role
  • Experience leading Enterprise Level deals in large organizations – inclusive of expansion deals, off cycle selling, and retention of large customers
  • Understand how to manage across multiple parts of an organization and build a cohesive plan for success for the customer. Ability to connect with key stakeholders and go deep and wide within existing customer accounts
  • Ability to confidently make cold calls to build pipelines – irrespective of those accounts being prospects or existing customers
  • Ability and experience working in a POD selling situation – working with a Customer Service Manager as a peer to drive adoption, deliver ROI to customers, grow existing accounts, and retain customers over multiple renewal periods
  • Creative and has strong problem solving skills
  • Collaborate with other departments on client-facing efforts
  • Organization, time management, and prioritization skills
  • Ability to build trust with a client and work as an advisor
  • Capable of predictably forecasting sales to achieve targets on a monthly basis.
  • Experience with customer relationship management (CRM) tools
  • Ability to learn and adapt quickly
  • Strong customer service skills
  • Highly self-motivated and comfortable working in a remote environment
  • Multitasking skills
  • Enthusiasm and a positive attitude
  • Ability and willingness to give back and mentor others
  • Resilience and perseverance
  • Ability to work in a team environment
  • Experience in the HR industry is a plus
  • It’s not required to have experience working remotely, but considered a plus
  • Experience working in a team environment focused on customer needs

Employee Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How To Apply

Click “Apply” below to fill in the application form!

More Information

  • Remote Job Location Anywhere
  • Salary Offer to be discussed
  • Experience Level Senior Level
  • Education Level Non Specific
  • Working Hours to be arranged (full time based )
  • Job Application Via Custom Application Page