Job Overview

  • Job Title Staff Software Engineer, Identity Platform
  • Hiring Organization Twilio
  • Company Website
  • Remote Locations US
  • Job Type  Remote, Full-Time

We are looking for a Staff Engineer to help us build and operate the next generation of enterprise-grade identity services that power security, identity and access management for all of Twilio’s products.

Twilio’s Identity and Access Management (IAM) Platform, helps our customers connect to and use the Twilio products that make their businesses successful. Our platform has global reach and operates at cloud scale. Our challenge is to enable our customers, and to protect their data, while providing mission critical IAM features on the Twilio platform.

Job Responsibilities

  • Build a globally distributed IAM platform powering authentication and authorization across Twilio and its associated member platforms
  • Build tools and API’s enabling internal product groups to onboard onto a unified and singular IAM platform within the company
  • Deliver new products and services to increase the safety and reliability of the services comprising of the broader product platform group
  • Collaborate with Designers, Product Managers, and Engineers to help define, break down and prioritize work in partnership with the team. Be a point of contact for technical systems your team owns.
  • Automate and enhance our tools to improve their efficacy and the team’s efficiency
  • Write top class code and cover it with unit, integration, and cluster tests to achieve high levels of code coverage and detect defects prior to release
  • Plan and Lead team projects
  • Coach and mentor more junior engineers on the team
  • Deploy code to the cloud; learn and use AWS, K8s, CI/CD, Front-end frameworks, and Back-end service building techniques
  • Learn Twilio’s distributed system and microservices architecture through interactions with Senior Engineers, Principals, and Architects.

Job Requirements

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • 7+ years of experience building resilient, high-throughput services and distributed systems
  • Comfortable with asynchronous communications and multi-threading concepts and languages
  • Experience with technologies like MySQL, Cassandra, Kafka, Redis, Memcached
  • Strong understanding of REST APIs
  • Experience troubleshooting complex production issues
  • Bachelor’s degree in a computer science or a related field


  • Experience with IAM protocols such as OAuth 2.0, OpenID Connect, SCIM
  • Experience with security fundamentals like encryption, message signing and verification
  • Experience with IAM cloud directory products such as Google Cloud Directory, or Azure directory services.
  • Experience with Java and or Scala


This role will be remote and based in the United States but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Employee Benefits

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

How To Apply

Click “Apply” below to fill in the application form!

More Information

  • Remote Job Location Anywhere
  • Salary Offer to be discussed
  • Experience Level Senior Level
  • Education Level Non Specific
  • Working Hours to be arranged (full time based )
  • Job Application Via Custom Application Page